11 - 14 May, 2020 | Estoril Congress Center, Estoril, Portugal
Agenda Day 1
Monday, May 13th, 2019
8:15 AM Forward-Looking People Services – Creating the Business Case for Value-Added HR Shared Services
HR Services now have the ability to play an integral role in supporting the C-suite in their people strategy. Far from being “back office” solutions, GBS and SSO HR leaders are now innovating, optimising, and crucially, delivering savings and knowledge-based work at an unprecedented level.
These organisations have pulled ahead, recognising the positive impact of a best practice approach. In these pioneering “People Services” organisations, HR provides valuable problem solving and analytic capabilities which support business success.
In this session, hear from leading HR SSOs about how they are:
•Driving innovation within their business
•Utilising data analytics
•Ensuring that they improve their customer service, leveraging innovative technologies, and delivering enhanced people operations which impact every member of their organisation.