Chevita Silva

Chevita Silva

Vice President, Digital Transformation, EMEA Highradius
Chevita Silva

Workshops & Conference Day One: May 19th, 2026

11:00 AM Workshop B2 FROM PROCESS OWNER TO AI GPO: MANAGING AI AGENTS IN THE OFFICE OF THE CFO

In Order-to-Cash and the Office of the CFO, AI is no longer just automating tasks like dunning, cash application, or credit decisions, it is facilitating decisions inside these processes. You now have a new workforce: AI agents driving collections, cash application, and dispute resolution.

In this session, we will train you to develop "AQ (Algo Quotient)", the most important skill needed in the AI era. 'AQ' is the ability to choose the right AI for the right problem and manage its performance like you would a team member. Measure their impact on DSO, Net Recovery Rate and Working Capital. Because AI agents need KPIs, productivity benchmarks, and continuous tuning, just like your human teams.

Because in the next 3 years, the question will not be: "Do you run a process well?" It will be: "Can you manage the AI that runs it?"


Check out the incredible speaker line-up to see who will be joining Chevita.

Download The Latest Agenda