11 - 14 May, 2020 | Estoril Congress Center, Estoril, Portugal
Agenda Day 1
Monday, May 13th, 2019
10:15 AM Scoring BIG with adidas 3-Step Strategy for O2C Shared Services: People, Process and Technology
What is the right approach to developing a continuous improvement plan? How do you deal with cultural variations and mindset while turning differences into assets? Does Artificial Intelligence have practical use-cases for order-to-cash shared services? Join Anna Nowak, GBS Director, Order-to-Cash Process Excellence at adidas as she shares her onground experience of working with the evolving workforce and driving continuous process improvement. And Daniel Chapman, AVP Strategic Account at HighRadius as he talks about his wealth of experience in working with customers to help streamline their process and why advancements in technology are so important in becoming a Shared Service Centre of Excellence
People: Working with and turning cultural/geographical differences into strategic assets.
Process: How crossdepartmental function and structuring your o2c process to support a dynamic and growing business in a strategic, tactical and global way
Technology: Understanding of the types of problems AI and ML can solve in your environment and which ones it can’t