Eric Legrand

Managing Director – Operations Sales & Account Europe Accenture

Over 25 years of professional experience in Transformation, Turnaround, Operational Excellence and Global Business Services for large multi-national companies. Involved in several major business transformations (integrations, restructuring, redeployments, acquisitions, etc.). Since 2011, he has worked across multiple geographies & industries to support clients in their transformation journey and/or GBS Strategy/Design/Build/Run/Stabilize/Transform programs since 2011 in a global Advisory and Consulting capability and now in Operations. Eric holds an Engineering degree from INSA Lyon, an MBA from HEC Paris, and is also a Certified 6Sigma Master Black Belt from General Electric. He speaks French, English, Italian, Spanish and Hindi.

Pre-Conference Workshops: May 14th, 2024

10:30 AM Getting Started on Your Digital Services Journey

Some of us are at the earliest stages of our GBS journeys. In addition to setting up delivery and operating model, understanding where to focus to developing a digital business service from the get-go is critical for long-term success. Gain important insights on the essential elements for success, and common pitfalls to avoid.

·       What do digital business services look like and what are the key areas to get started?

·       Standardise, optimise & integrate: identifying and overcoming potential roadblocks for different maturity levels

·       Understanding the capability gap and exploring best paths for achieving integrated and digital GBS

Check out the incredible speaker line-up to see who will be joining Eric.

Download The Latest Agenda