While Lift and Shift appears to be the most common and straightforward approach to launching your shared services and GBS, it doesn’t have to be the only route to success. This session will share insights from leaders who have taken different approaches, providing a pathway to success in each scenario and particularly, showcasing the roads that are less travelled by industry standards.

·       Not a typical labour arbitrage journey: Agfa’s lift and shift transformation to build a global GBS footprint as the basecamp for climbing the transformation peak

·       Boehringer Ingelheim’s Transform and Shift Journey focusing on systems and process standardisation and unification 

Talent strategies continue to be the number one priority for SSC organisations, regardless of size, function, or location. However, addressing these challenges requires a lot of creative thinking. This session will pull together leaders who have firsthand experiences and share practical tips on:

·       How do we leverage our unique branding, size and positions to create unique opportunities for our employees on an individual level?

·       How do we differentiate our branding and build a cohesive culture and sense of belonging in the remote and hybrid environment?

·       How do we overcome cultural challenges to develop business skills and business partnering capabilities in shared services centres?

·       Developing effective talent strategies for different markets with practical examples

·       Strengthening the employee value proposition through upskilling and reskilling