By 2030, it’s expected that half of today’s entry-level corporate roles could disappear as Agentic AI reshapes the workforce. For shared services and GBS organisations, it’s not just about keeping pace with fast-moving technology; it’s about enabling employees to be agile, adaptive, and ready for the future. Success will depend on embedding continuous learning and reskilling strategies that enable teams to adapt, evolve, and deliver higher-value services in an AI-driven world.
· Design continuous learning pathways that prepare teams to shift into higher-value roles as automation scales
· Harness AI-enabled learning platforms to deliver personalized, fast, and scalable training across global operations
· Engage employees early in the transformation journey to drive adoption, reduce resistance, and build confidence
· Use workforce skills data to guide redeployment, hiring, and career development decisions across shared service
Check out the incredible speaker line-up to see who will be joining Laura.
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