Many GBS and SSCs have a diverse multi-generational workforce. To effectively navigate and manage their needs, leaders need to be very cognizant with the different career goals and objectives with different groups to effectively navigate them. Join this session to hear different strategies and tips you can take to your own organisation:

·       Developing the workforce of the future: what are the different things that different workforce looking for?

·       How do we prepare for the Gen-Z take over?

·       What do we have to teach our staff today compared with 5 years ago?

·       How are we instilling resilience within the new workforce?

·       Developing future SSC leaders: a brave new approach?