Despite being on the top of the agenda for many GBS transformations, even the most experienced GBS leaders argue that we are far from achieving true end-to-end processes. This panel debate will explore the realities of end-to-end processes, sharing the views from the most experienced leaders on what a true end-to-end process looks like, how can we close the gaps towards building a truly end-to-end organisation?

·       What do true end-to-end processes look like in GBS organisations?

·       Where do organisations struggle the most in creating seamless workflows?

·       How can GBS influence the wider enterprise to reduce the unnecessary workflow?

·       How can technologies like AI, RPA and ERP systems help bridge process gaps?

·       What roles do people, culture and governance play in achieving true process integration?

An Invitation-Only Executive Exchange during the SSOW Europe at the Estoril Congress Centre to discuss the future of Global Business Services (GBS) and shared services.

On Wednesday we invite you to the unique EY GBS Leaders Club Executive Track often considered one of the highlights of the conference. In a “GBS family style” atmosphere, a limited number of 50 true GBS and Transformation leaders of renown GBS organizations come together in an interactive format where leaders can express, discuss and debate their viewpoints and explore different approaches on the selected topics with their peers.

During the day, there will be two formats: The proven “Executive Exchange” where a thought leader presents an emerging trends and is then “grilled” by three challengers before an open discussion with the full audience.

Additionally, in inspiring key note speeches, two GBS leaders of highly prominent GBS organizations present their view on topics of the future or true “North Star” case studies.

Are you a thought leader on the proposed topic? Or are you a challenger with interesting views? Either way, join this super fun and insightful sessions to debate your ideas and hear from your fellow GBS leaders on their perspectives.

We have reserved 10 tickets for direct applications of GBS leaders. To register your interest for the EY GBS Executive Exchange, contact: cathy.gu@iqpc.co.uk