11 - 14 May, 2020 | Estoril Congress Center, Estoril, Portugal
Moritz von Butler
Global Head of Change and Operational Excellence HR Operations
Agenda Day 2
Tuesday, May 14th, 2019
In this session, hear how Credit Suisse have led a "180 degree" turnaround in their innovative and award-winning HR Operations team, which has been recognized for business excellence by peer organizations.
Learn how, by successfully delivering a transformative agenda, they have developed a digitally integrated system within AI and robotics, whilst continuously looking at their operations through the lens of their internal customers; their employees.
Discover how, through driving everything in HR through one single portal, they have had over 1,200,000 visits to the platform, and how they are now working with both structured and unstructured data to provide service excellence. However, despite this innovation, automation is seen as just one of several pillars to success - join this session to hear more!