11 - 14 May, 2020 | Estoril Congress Center, Estoril, Portugal
Agenda Day 2
Tuesday, May 14th, 2019
1:55 PM “Digitalisation has Fundamentally Transformed How Our Business Services Organisation is Perceived”
Hear how RPA and other forms of automation have been the driving force for changing how EDP Valor’s SSC is viewed by the wider business, and how the SSC is now seen as the key to digital transformation. Discover how, through “embracing digital” EDP Valor have transformed into becoming an award-winning business services organisation, with this innovation hub winning awards for employee productivity, and how they are utilising multiple aspects of Intelligent Automation (RPA, AI, and cognitive) to achieve this goal.