11 - 14 May, 2020 | Estoril Congress Center, Estoril, Portugal
Tony McMurray, Managing Director at Ingram Micro Global Business Services
Ingram Micro Global Business Services Logo

Tony McMurray


Managing Director
Ingram Micro Global Business Services

Check out the incredible speaker line-up to see who will be joining Tony.

Download The Latest Agenda

Main Conference Day 2

Tuesday, May 12th, 2020


5:30 PM The two sides of the shared services coin: A unique perspective on the future of global services, relationship and workforce management

Sports and Social Influencer, Women in Tech Mentor, Mount Everest earthquake survivor; In addition to his current role, Tony’s many other identities provide him with different perspectives for his leadership as Managing Director of Ingram Micro GBS. In addition, his previous role as the Financial Director of Ingram Micro makes him fully aware of what matters the most from the customer’s perspectives. In this session, Tony will share how this background has guided many of his current decisions in shaping their global business services strategies:
·         Relationship and global services management: Understand what really matters to your customers
·         A new quest for talent and skillsets to support digital transformation
·         Adapting the workspace strategies to the younger demographic employees
·         OneIngram: Developing a collaborative approach to boost performance, service excellence and relationship