James Krick

Director, Digital Workplace Services The Campbell's Company

Main Day Two - Wednesday, February 25, 2026

9:40 AM Reimagining the Digital Employee Experience in a Hybrid World

As hybrid work becomes the norm, organizations are rethinking how employees experience technology, support, and the workplace itself. This session examines how a holistic approach to the digital employee experience can remove friction from daily work by meeting employees where they are. By combining intuitive physical touchpoints with always-on digital engagement and experience visibility, this case-driven discussion shows how organizations can create a more seamless, responsive, and human-centered work environment that keeps employees productive and confident in the tools they rely on.

Key Takeaways

What drives employee confidence and satisfaction when technology support is designed around experience, not function

How blending in-person and virtual touchpoints strengthens engagement across hybrid work models

Why real-time visibility into employee experience is critical for identifying friction before it impacts performance

James Krick, Director of Digital Employee Experience & Digital Workplace Services, The Campbell’s Company

Check out the incredible speaker line-up to see who will be joining James.

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