Main Day Two - Wednesday, February 25, 2026


Pre-Conference Workshops and Site Tour Day - Monday, February 23, 2026 Main Day One - Tuesday, February 24, 2026 Main Day Two - Wednesday, February 25, 2026
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Innovation Hub Breakfast

8:00 am - 9:00 am Networking Breakfast

Morning Mainstage


9:00 am - 9:05 am Day Two Welcome

9:05 am - 9:35 am Building a Workplace Function and Real Estate Portfolio to Drive Strategic Business Outcomes

Ben Caunt - Global Head of Workplace Operations & Experience, ThoughtWorks

Workplace and Real Estate functions are often viewed through a purely cost-centric lens but in the world we live in, it needs to be positioned to be more than that and be recognized as part of delivering a business strategy. This session is designed to take you on the journey of building a tech enabled workplace function that leverages both quantitative data, analytics and frameworks and qualitative storytelling to reposition the role of workplace as an enabler of strategic business delivery.
This discussion will explore topics such as leveraging analytics and measures, deploying AI, digital tools and platforms as well as how to navigating ambiguity and uncertainty to build the narrative and storytelling that was deployed to take a disparate portfolio and employees into a singular function positioned to add value to the business and its future direction - seeing stronger employee communities, deeper relationships with partners and getting closer to clients.
Key Action Points:
Hear about the process of building a new workplace function from a blank sheet of paper optimising it for different stages of transformation and positioning it as a strategic enabler focussed on value
Learn about how embracing AI technology and platforms can help with both qualitative and quantitative storytelling
See how we reframed space and event design as a strategic business engine supporting employee engagement, brand identity, sustainability priorities, and high-value client and partner interactions.
Listed to our approaches to data, analytics and frameworks that define vision, purpose and value and help with decision making and engagement with executives and stakeholders across both a global portfolio and local site.

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Ben Caunt

Global Head of Workplace Operations & Experience
ThoughtWorks
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9:35 am - 9:40 am Lightning Talk

Craig Allen - VP, Sales, Zeelo LTD


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Craig Allen

VP, Sales
Zeelo LTD
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9:40 am - 10:10 am Reimagining the Digital Employee Experience in a Hybrid World

James Krick - Director, Digital Workplace Services, The Campbell's Company

As hybrid work becomes the norm, organizations are rethinking how employees experience technology, support, and the workplace itself. This session examines how a holistic approach to the digital employee experience can remove friction from daily work by meeting employees where they are. By combining intuitive physical touchpoints with always-on digital engagement and experience visibility, this case-driven discussion shows how organizations can create a more seamless, responsive, and human-centered work environment that keeps employees productive and confident in the tools they rely on.

Key Takeaways
What drives employee confidence and satisfaction when technology support is designed around experience, not function
How blending in-person and virtual touchpoints strengthens engagement across hybrid work models
Why real-time visibility into employee experience is critical for identifying friction before it impacts performance
James Krick, Director of Digital Employee Experience & Digital Workplace Services, The Campbell’s Company
 

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James Krick

Director, Digital Workplace Services
The Campbell's Company
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10:10 am - 10:40 am Beyond Occupancy. The Workplace Metrics that Matter in 2026

Occupancy rates are easy to report - but they answer the wrong question. Knowing how full a space is tells you very little about how to design a people-centric workplace that maximizes space efficiency, team productivity, and employee engagement.
That distinction matters more than ever. The largest cost driver of office space isn't the real estate itself – it's the people using it. Yet most organizations still rely on data that is both inaccurate and captures only a fraction of the picture: badge swipes that miss entire floors, utilization snapshots that ignore how space is actually used, and surveys that reflect sentiment but not behavior.
In 2026, leading workplace leaders are asking a different set of questions – not just "how full are we?" but "are we designing spaces around how people actually work?"

Innovation Hub Networking

10:40 am - 11:10 am Networking Break


Customizable Tracks


Strategy & Organizational Influence

11:15 am - 11:45 am From Listening to Action: Translating Employee Insights into Organizational Momentum
Christina Loaiza - Director, PepsiCo Global Real Estate, PepsiCo

Understanding what employees truly need and want is critical to driving meaningful engagement and operational success. This session explores how organizations, from Fortune 50 companies to startups, can use listening sessions and research to inform strategies, optimize in-office presence, and turn insights into measurable results. Learn how to create safe, inclusive forums for feedback, capture meaningful metrics, and celebrate wins in ways that resonate across the organization.

Discover how to design and facilitate effective listening sessions, including pre-submitted questions, mentoring support, and approaches to make employees feel safe sharing candid feedback.

Learn how to align workforce insights with strategic objectives, translating employee needs into actionable initiatives that drive engagement and operational impact.

Explore methods for measuring success, celebrating wins visibly, and demonstrating tangible change to both the workforce and executive leadership.

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Christina Loaiza

Director, PepsiCo Global Real Estate
PepsiCo
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Strategy & Organizational Influence

11:45 am - 12:15 pm Designing Workplaces That Attract and Keep Top Talent
Skye Volkening-Jeffrey - Director of Workplace Experience, The College Board

In today’s competitive labor market, the workplace has evolved from a static physical space into a dynamic asset for both attracting top talent and retaining high performers. As employee expectations shift, organizations must reimagine their workplace strategies to foster engagement, wellbeing, and a sense of belonging. This session explores how intentional workplace design and culture can serve as powerful tools in building a compelling employee experience that draws people in—and inspires them to stay.
Examine the connection between workplace design, culture, and key talent metrics like attraction and retention
Learn how to use data and employee feedback to shape a workplace that meets evolving expectations
Explore strategies to align physical and cultural workplace initiatives with broader talent and business goals

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Skye Volkening-Jeffrey

Director of Workplace Experience
The College Board
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Data & Technology

11:15 am - 11:45 am Workplace Intelligence Technology Case Study: How AI Connects Data, Insights, and Experiences Across Real Estate Portfolios
Eric Gonzales - V.P. of Global Sales, Spaceti, Inc

A conversation and case study exploring how AI-Driven workplace analytics, hybrid workplaces, and intelligent technologies are becoming Real Estate building blocks in the AI Supercycle. We will explore the changing nature of today’s Smart Building AI technology that is rapidly growing and how that growth is revolutionizing the way we work.

This session is a conversation on how AI Data/Analytics and emerging intelligent technologies are beginning to shape workplaces around the world. We will explore through the lens of a recent case study with NVIDIA’s corporate headquarters, on how the world’s most valued corporation is using Spaceti Analytics and solutions for their hybrid workplace located in Santa Clara, California. From the unification of real time occupancy detection/availability, to wayfinding, to AI room booking, NVIDIA and Spaceti are using intelligent technology to increase productivity and workplace efficiencies and it all starts with data. By using AI-Driven analytics, NVIDIA has a powerful tool to future-proof their workplace and continue to propel their un-rivaled growth.

The session is intended to be a conversation to explore what emerging technologies your organizations are using as the building blocks in the AI Supercycle era. With the goal of sharing these experiences, the aim is to make us more aware of what is happening today to prepare us for a better tomorrow.

The takeaway – a unique discovery on how AI is being used more and more in our smart buildings and workplaces around the world – even in ways that may be foreign to us as humans.

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Eric Gonzales

V.P. of Global Sales
Spaceti, Inc
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Data & Technology

11:45 am - 12:15 pm Culture, Data & Trust: Building Workplace Equity in the Hybrid Age
Brennan McReynolds - Product Leader, Microsoft

The shift to hybrid work has redefined how—and where—culture is experienced, but it has also raised critical questions around fairness, visibility, and access. As workplace leaders strive to create inclusive environments across both physical and digital spaces, the ability to harness data responsibly and build trust becomes paramount. This session unpacks how leaders navigate the intersection of culture, data, and equity to support a distributed workforce.

Explore how data can reveal—and address—disparities in space access, collaboration, and resource allocation

Learn how to balance monitoring and measurement with transparency to build employee trust

Hear real-world examples of workplace strategies that reinforce belonging, inclusion, and equity across hybrid teams

Brennan McReynolds, Principal Strategy Lead, Microsoft

 

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Brennan McReynolds

Product Leader
Microsoft
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Networking Lunch

12:15 pm - 1:15 pm Networking Lunch

 

Final Mainstage Sessions

1:15 pm - 1:45 pm Designing Immersive Workplaces that Inspire Belonging

Andrew Barrett-Weiss - Director, Real Estate, Facilities, and Workplace Services, Sony Pictures Entertainment

The modern workplace is evolving from a functional environment into a destination that motivates employees to connect, collaborate, and create. By incorporating elements of hospitality and thoughtful design, organizations are building spaces that feel welcoming, adaptable, and purposeful. Coffee bars, lounge-style collaboration zones, flexible greenery, and curated amenity spaces are redefining what employees expect when they come into the office. These innovations not only encourage a sense of belonging but also provide valuable data on how, when, and why people use space. With the right metrics in place, workplace leaders can continuously refine strategies to ensure agility and deliver lasting impact.

Key Takeaways
Discover how hospitality-inspired design elements can transform the workplace into a destination rather than an obligation.
Explore strategies for agility, from flexible spatial layouts to curated experiences, that adapt to evolving employee needs.
Learn how to apply data-driven insights to evaluate workplace impact and continuously refine the employee experience.

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Andrew Barrett-Weiss

Director, Real Estate, Facilities, and Workplace Services
Sony Pictures Entertainment
See Bio

1:45 pm - 2:30 pm Panel - New Metrics for a New Mandate: Redefining Workplace Value

Brookes Broughton - Sr. Manager, Workplace Experience, The Walt Disney Company
Andres Cueto - VP, Corporate Real Estate, TDECU
Joanna Kliger Zak - Sr. Director, Workplace Experience, Sprout Social
Svetlena Garg - Head of Portfolio Analytics and Technology, DoorDash
Clayton Smith - SVP, Facilities Management, Children's Health
Kali Ziegler - Head VP, Sales & Leasing, Central (West), WeWork

Workplace, Facilities, and CRE leaders are under pressure to prove their impact using metrics that matter. Traditional cost-per-square-foot and occupancy rates no longer tell the full story. This panel brings together forward-thinking leaders who are redefining success by adopting new KPIs tied to talent, productivity, experience, and sustainability. Discover how these metrics are reshaping workplace strategies—and strengthening the business case for continued investment.
Unpack the next generation of workplace KPIs: experience scores, flexibility indexes, space utilization efficiency, and more
Learn how leaders are connecting workplace data to enterprise outcomes like retention, performance, and brand equity
Hear how new measurement frameworks are helping CRE and Facilities teams reposition themselves as strategic enablers

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Brookes Broughton

Sr. Manager, Workplace Experience
The Walt Disney Company
See Bio
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Andres Cueto

VP, Corporate Real Estate
TDECU
See Bio
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Joanna Kliger Zak

Sr. Director, Workplace Experience
Sprout Social
See Bio
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Svetlena Garg

Head of Portfolio Analytics and Technology
DoorDash
See Bio
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Clayton Smith

SVP, Facilities Management
Children's Health
See Bio
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Kali Ziegler

Head VP, Sales & Leasing, Central (West)
WeWork
See Bio

2:30 pm - 2:30 pm End of WorkX Dallas - See You Next Time!


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  • Interactive Discussion Groups
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