Main Day Two - Wednesday, February 25, 2026


Main Stage

8:00 am - 9:00 am Networking Breakfast

9:00 am - 9:05 am Day Two Welcome

9:05 am - 9:35 am Building a Workplace Function and Real Estate Portfolio to Drive Strategic Business Outcomes

Ben Caunt - Global Head of Workplace Operations & Experience, ThoughtWorks

Workplace and Real Estate functions are often viewed through a purely cost-centric lens but in the world we live in, it needs to be positioned to be more than that and be recognized as part of delivering a business strategy. This session is designed to take you on the journey of building a tech enabled workplace function that leverages both quantitative data, analytics and frameworks and qualitative storytelling to reposition the role of workplace as an enabler of strategic business delivery.
This discussion will explore topics such as leveraging analytics and measures, deploying AI, digital tools and platforms as well as how to navigating ambiguity and uncertainty to build the narrative and storytelling that was deployed to take a disparate portfolio and employees into a singular function positioned to add value to the business and its future direction - seeing stronger employee communities, deeper relationships with partners and getting closer to clients.
Key Action Points:
Hear about the process of building a new workplace function from a blank sheet of paper optimising it for different stages of transformation and positioning it as a strategic enabler focussed on value
Learn about how embracing AI technology and platforms can help with both qualitative and quantitative storytelling
See how we reframed space and event design as a strategic business engine supporting employee engagement, brand identity, sustainability priorities, and high-value client and partner interactions.
Listed to our approaches to data, analytics and frameworks that define vision, purpose and value and help with decision making and engagement with executives and stakeholders across both a global portfolio and local site.

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Ben Caunt

Global Head of Workplace Operations & Experience
ThoughtWorks

9:35 am - 9:40 am Lightning Talk




9:40 am - 10:10 am Reimagining the Digital Employee Experience in a Hybrid World

James Krick - Director - Digital Workplace Services, The Campbell's Company

As hybrid work becomes the norm, organizations are rethinking how employees experience technology, support, and the workplace itself. This session examines how a holistic approach to the digital employee experience can remove friction from daily work by meeting employees where they are. By combining intuitive physical touchpoints with always-on digital engagement and experience visibility, this case-driven discussion shows how organizations can create a more seamless, responsive, and human-centered work environment that keeps employees productive and confident in the tools they rely on.

Key Takeaways
What drives employee confidence and satisfaction when technology support is designed around experience, not function
How blending in-person and virtual touchpoints strengthens engagement across hybrid work models
Why real-time visibility into employee experience is critical for identifying friction before it impacts performance
James Krick, Director of Digital Employee Experience & Digital Workplace Services, The Campbellโ€™s Company
 

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James Krick

Director - Digital Workplace Services
The Campbell's Company

10:10 am - 10:40 am Streamline Data from Disconnected Systems to Bring Clarity to Chaos

Disparate workplace systemsโ€”from space management tools to occupancy sensors and employee experience platformsโ€”generate valuable insights, but too often they operate in silos. The result? Missed opportunities, conflicting reports, and a lack of clear decision-making support. This session explores how organizations are integrating fragmented data sources to create a unified, actionable view of the workplaceโ€”and using it to drive smarter strategies across real estate, operations, and experience.
Learn how to consolidate data from multiple platforms into a cohesive workplace intelligence strategy
Explore tools and frameworks that help transform raw data into actionable insights for space planning and employee engagement
Hear how leading organizations are overcoming integration challenges and setting the foundation for real-time decision-making 

10:40 am - 11:10 am Networking Break


Customizable Tracks


Strategy & Organizational Influence

11:15 am - 11:45 am From Listening to Action: Translating Employee Insights into Organizational Momentum
Christina Loaiza - Director, PepsiCo Global Real Estate, PepsiCo

Understanding what employees truly need and want is critical to driving meaningful engagement and operational success. This session explores how organizations, from Fortune 50 companies to startups, can use listening sessions and research to inform strategies, optimize in-office presence, and turn insights into measurable results. Learn how to create safe, inclusive forums for feedback, capture meaningful metrics, and celebrate wins in ways that resonate across the organization.

Discover how to design and facilitate effective listening sessions, including pre-submitted questions, mentoring support, and approaches to make employees feel safe sharing candid feedback.

Learn how to align workforce insights with strategic objectives, translating employee needs into actionable initiatives that drive engagement and operational impact.

Explore methods for measuring success, celebrating wins visibly, and demonstrating tangible change to both the workforce and executive leadership.

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Christina Loaiza

Director, PepsiCo Global Real Estate
PepsiCo

Strategy & Organizational Influence

11:45 am - 12:15 pm Designing Workplaces That Attract and Keep Top Talent
Skye Volkening-Jeffrey - Director of Workplace Experience, The College Board

In todayโ€™s competitive labor market, the workplace has evolved from a static physical space into a dynamic asset for both attracting top talent and retaining high performers. As employee expectations shift, organizations must reimagine their workplace strategies to foster engagement, wellbeing, and a sense of belonging. This session explores how intentional workplace design and culture can serve as powerful tools in building a compelling employee experience that draws people inโ€”and inspires them to stay.
Examine the connection between workplace design, culture, and key talent metrics like attraction and retention
Learn how to use data and employee feedback to shape a workplace that meets evolving expectations
Explore strategies to align physical and cultural workplace initiatives with broader talent and business goals

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Skye Volkening-Jeffrey

Director of Workplace Experience
The College Board

Data & Technology

11:15 am - 11:45 am Leveraging Evolved Technology to Unify Remote and In-Office Workforces

The rapid shift to remote work during COVID-19 accelerated the evolution of workplace technology, fundamentally reshaping how teams connect, collaborate, and contribute. Todayโ€™s distributed workforces demand more than just accessโ€”they require equitable, integrated experiences that bridge physical and virtual divides. As technology continues to advance, it has become a unifying force, enabling organizations to build inclusive, connected cultures regardless of location.

This session explores how modern technology solutions can support seamless collaboration between remote and in-office employees, and how organizations can use these tools to create a more equitable and engaging hybrid workplace.

Discover how technology has evolved to support workforce unification post-COVID

Explore tools that ensure equal access to resources for both remote and on-site employees

Learn strategies to design hybrid environments that foster authentic human connection

Hear real-world examples of tech-driven initiatives that enhance collaboration, engagement, and innovation

 



Data & Technology

11:45 am - 12:15 pm Culture, Data & Trust: Building Workplace Equity in the Hybrid Age
Brennan McReynolds - Product Leader, Microsoft

The shift to hybrid work has redefined howโ€”and whereโ€”culture is experienced, but it has also raised critical questions around fairness, visibility, and access. As workplace leaders strive to create inclusive environments across both physical and digital spaces, the ability to harness data responsibly and build trust becomes paramount. This session unpacks how leaders navigate the intersection of culture, data, and equity to support a distributed workforce.

Explore how data can revealโ€”and addressโ€”disparities in space access, collaboration, and resource allocation

Learn how to balance monitoring and measurement with transparency to build employee trust

Hear real-world examples of workplace strategies that reinforce belonging, inclusion, and equity across hybrid teams

Brennan McReynolds, Principal Strategy Lead, Microsoft

 

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Brennan McReynolds

Product Leader
Microsoft

12:15 pm - 1:15 pm Networking Lunch

 

The modern workplace is evolving from a functional environment into a destination that motivates employees to connect, collaborate, and create. By incorporating elements of hospitality and thoughtful design, organizations are building spaces that feel welcoming, adaptable, and purposeful. Coffee bars, lounge-style collaboration zones, flexible greenery, and curated amenity spaces are redefining what employees expect when they come into the office. These innovations not only encourage a sense of belonging but also provide valuable data on how, when, and why people use space. With the right metrics in place, workplace leaders can continuously refine strategies to ensure agility and deliver lasting impact.

Key Takeaways
Discover how hospitality-inspired design elements can transform the workplace into a destination rather than an obligation.
Explore strategies for agility, from flexible spatial layouts to curated experiences, that adapt to evolving employee needs.
Learn how to apply data-driven insights to evaluate workplace impact and continuously refine the employee experience.

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Andrew Barrett-Weiss

Director, Real Estate, Facilities, and Workplace Services
Sony Pictures Entertainment

Workplace, Facilities, and CRE leaders are under pressure to prove their impact using metrics that matter. Traditional cost-per-square-foot and occupancy rates no longer tell the full story. This panel brings together forward-thinking leaders who are redefining success by adopting new KPIs tied to talent, productivity, experience, and sustainability. Discover how these metrics are reshaping workplace strategiesโ€”and strengthening the business case for continued investment.
Unpack the next generation of workplace KPIs: experience scores, flexibility indexes, space utilization efficiency, and more
Learn how leaders are connecting workplace data to enterprise outcomes like retention, performance, and brand equity
Hear how new measurement frameworks are helping CRE and Facilities teams reposition themselves as strategic enablers

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Brookes Broughton

Sr. Manager, Workplace Experience
The Walt Disney Company

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Andres Cueto

VP, Corporate Real Estate
TDECU

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Joanna Kliger Zak

Sr. Director, Workplace Experience
Sprout Social

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Svetlena Garg

Head of Portfolio Analytics and Technology
DoorDash

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Clayton Smith

Senior Vice President Facilities Management
Children's Health

2:30 pm - 2:30 pm End of WorkX Dallas - See You Next Time!


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Register by Friday, February 6, 2026

Main Conference Pass (February 24 - 25, 2026)

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All Access Pass (February 23 - 25, 2026)

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Vendor Main Conference Pass

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