Mauricio Toledo

Global Head of Workplace Experience Warner Music Group

Global Leader in Corporate Services, Facilities & Real Estate Strategy Proven expertise in complex fit-outs, workplace transformation, and cross-border operations. Dynamic, strategic, and results-driven senior executive with 30+ years of global experience leading Corporate Services, Facilities Management, and Workplace Operations across the financial sector. Recognized for developing and scaling global infrastructures, optimizing cost-efficiency, and leading multifunctional teams in fast-paced, matrixed environments. Deep expertise in office relocations, MEP systems, sustainability initiatives, vendor and contract management, and full lifecycle real estate projects. Respected for a hands-on leadership style, commercial acumen, and an ability to build high-performing teams. CORE COMPETENCIES • Global Corporate Services Strategy • Office Fit-Outs & Relocations • Budgeting & Cost Optimization • Vendor & Contract Management • Hospitality & Workplace Experience • Real Estate Transactions & Lease Negotiations • Facilities & Critical Infrastructure Oversight • ESG & Sustainability Initiatives • Leadership in Multicultural Environments • Procurement & Sourcing Strategy

Main Day One - Tuesday, February 24, 2026

9:30 AM Opening Keynote - From Cost Center to Value Creator: Redefining the Workplace

Workplace strategy is no longer just about space and operations—it’s about creating measurable value for the organization. Today’s challenges, from high rents to underutilized offices and the pushback around return-to-office policies, demand a new way of thinking. Leaders must design workplaces and systems that go beyond cost-cutting, establishing structures that improve efficiency, strengthen accountability, and deliver cultural as well as financial impact.

This discussion explores how to put value at the center of workplace strategy. From reshaping vendor management to align with organizational goals, to optimizing space usage without undermining employee experience, the focus is on building frameworks that stand up to economic pressure while supporting long-term performance.

Discussion Points:

How structured vendor management creates control, accountability, and measurable value across operations

Strategies to maximize space utilization while balancing cost pressures with cultural and employee needs

Turning workplace challenges—such as RTO resistance and rising rents—into opportunities for innovation and resilience

11:00 AM From What to Why: Decoding Workplace Experience

We’ve mastered measuring what happens in our workplaces. Now it’s time to understand the why. Behind every data point is a human story, and this session challenges the idea that quantitative data alone is enough and explores how human experiences must lead the future workplace. By integrating qualitative human experience data with quantitative data, we decode behavior, emotion, and motivation, transforming buildings into more human-centered, right-sized workplace solutions for performance, connection, and wellbeing.

Learning objectives

· Discover how data becomes a predictive tool for right-sizing and master planning—fueling continuous improvement and support for organizational growth.

· Learn how “A Day in the Life of” approach can unlock human potential to build a holistic workplace experience.

· Neuro-aesthetic design—an emerging movement—blends science and art to unlock human potential by shaping mood, focus, and wellbeing.

Check out the incredible speaker line-up to see who will be joining Mauricio.

Download The Latest Agenda

In Partnership With:

QUESTIONS?
Contact us: 1-800-882-8684
Email: enquiry@iqpc.com