Rebecca Bergstrom

Senior Manager – Workplace Strategy & Design SunLife

Main Day One - Thursday, August 14, 2025

4:40 PM The Experience Equation: Designing for People, Technology, and Place in a Connected World

In today’s evolving workplace, experience is no longer a byproduct. It’s the outcome we design for. But delivering a meaningful, consistent experience across a distributed and diverse portfolio requires more than great design or smart tech alone. It demands intentional alignment between physical space, digital tools, AI-enabled insights, and the people who use them.


Join experts from corporate, healthcare, and higher education settings as we explore how to create environments that are not only functional but desirable. Spaces that support diverse workstyles, reflect organizational values, and scale across locations and sectors.


We’ll discuss:

  • How to measure and evolve experience across different space types, from offices and campuses to clinical and learning environments
  • The role of space planning, technology integration, and AI in creating intuitive, user-centered places
  • Strategies for supporting accessibility, flexibility, and equity in experience design
  • The impact of amenities and support services on engagement, wellbeing, and a sense of belonging
  • Real-world examples of organizations aligning physical and digital environments to drive outcomes across industries


Whether you're designing a flagship HQ, a regional clinic, or a campus learning hub, this conversation will offer practical insights to help you create environments that work for everyone.

Check out the incredible speaker line-up to see who will be joining Rebecca.

Download The Latest Agenda