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Recent
Features
Latest
Events
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Today
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with Us

LATEST CONTENT

Genpact Celebrates Eight Years on the NYSE – "Tiger" Rings Closing Bell  

Business services firm Genpact continues to move ahead in global sourcing support... Learn more »
August 28,2015 by SSON Editor 

Embracing a New Reality: the Rise of Intelligent Operations  

Technology is not the solution, as this article points out, but it’s your ability to reimagine processes through technology's use, that will... Learn more »
August 26,2015 by Genpact 

Captive Acquisitions by Service Providers – Who Benefits?  

When do captive SSO divestitures make sense? And why is so much of this activity concentrated in Asia?... Learn more »
August 26,2015 by SSON Industry Reports 

A New Model for "Offshore Outsourcing" – Managed Operations  

There is a middle way of optimizing the risk/benefit return associated with either Outsourcing or Captive Sourcing: Managed Operations... Learn more »
August 24,2015 by SSON Editor 

Take the Challenge! Be our 100,000th Member  

Don't miss the chance to win Dinner – or a free ticket to an event near you!... Learn more »
August 24,2015 by Barbara Hodge 

UPCOMING EVENTS

UPCOMING WEBINARS

  • How To Deploy Robotic Process Automation At Scale: the New Partnership Between Robots and People Watch now »
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  • How Does a Reconciliations Solution Drive Harmonisation? [Case study: Arby's and Sysco] Watch now »
  • Creating a Centre of Excellence for Effective End-to-End Reconciliation – Tips from Wells Fargo Watch now »
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FEATURED ARTICLES

Genpact Celebrates Eight Years on the NYSE – "Tiger" Rings Closing Bell  

Business services firm Genpact continues to move ahead in global sourcing support Learn more »
August 28,2015 by SSON Editor 

Captive Acquisitions by Service Providers – Who Benefits?  

When do captive SSO divestitures make sense? And why is so much of this activity concentrated in Asia? Learn more »
August 26,2015 by SSON Industry Reports 

A New Model for "Offshore Outsourcing" – Managed Operations  

There is a middle way of optimizing the risk/benefit return associated with either Outsourcing or Captive Sourcing: Managed Operations Learn more »
August 24,2015 by SSON Editor 

Take the Challenge! Be our 100,000th Member  

Don't miss the chance to win Dinner – or a free ticket to an event near you! Learn more »
August 24,2015 by Barbara Hodge 

Central and Eastern Europe: Five Mega-trends Impacting Service Delivery  

What's disrupting service delivery? We have summarized responses from the Central and East European area for you Learn more »
August 21,2015 by SSON Industry Reports 
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FEATURED VIDEOS AND PODCASTS

From Decentralisation to Centralised GBS: Lufthansa, Two Years into the Journey  

Overcoming a "culture clash" for the greater good. Read more ...... Learn more »
August 09,2015

The Paradox of SLA’s in Trusted Relationships  

Ed Hansen, BPO expert and Partner at McCarter & English, exposes the divergent issues... Learn more »
July 27,2015

Why "Lean" Means More in an Enterprise-wide Context  

Lean should extend far across Shared Services to drive real impact, says TD Ameritrade's Chief... Learn more »
July 15,2015

How to Measure What Matters to Customers – and React Real Time  

Volvo's HR team runs daily 5 minute team briefs to review yesterday's data – and thereby... Learn more »
July 09,2015

How to Determine the Optimal Shared Services Model for your Organization?  

Is GBS the optimal model for your organization? Not necessarily. Find out why...... Learn more »
June 23,2015

Recent Contributors

Kim  Scarborough Lexmark  – an Enterprise Solutions Company Marsha Friedman Andrea Schaffell, Ricoh and John Gregory, Kellogg's Devi Kencki
Interested in becoming a contributor? To Find out more details, visit our writers guildlines »

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ABOUT SSON

 

The Shared Services & Outsourcing Network (SSON) is the largest and most established community of shared services and outsourcing professionals in the world. Established in 1999, SSON recognized the revolution in support services as it was happening, and realized that a forum was needed through which practitioners could connect with each other on a regional as well as a global basis.

Thus SSON was born. Our staff work from international offices in New York, London, Singapore, Sydney, Johannesburg, Berlin and Dubai to research current trends and developments in shared services, and reflect these to you, our members, to aid your decision-making. Today, we have over 83,000 members around the world, who engage with us on every level, and whom we support in their day-to-day jobs through a variety of online and on-site resources:

Our latest addition, Shared Intelligence, is a unique, practitioner led, online community, to provide one-to-one exchange within a private forum that our members have listed as a top priority. Shared Intelligence is available on a 12-month license to all practitioner attendees to SSON Events. To find out more information, please email Rochelle Hood.

 

SSON’s “Gateway” is a weekly newsletter that is sent to all registered SSON members, highlighting the most interesting and popular new content from ssonetwork.com. As a subscriber, you will not ever miss a relevant article or interview. Register now.

 

Note: If you are interested in finding out more about sponsorship and engaging with SSON's members, please email enquire@ssonetwork.com.


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