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Recent
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Events
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Today
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LATEST CONTENT

The SSON Daily News: November 24, 2014  

The CEO and finance chief of Infosys BPO have left the company after the parent discovered what it termed as failure to comply with its "code... Learn more »
November 24,2014 by SSON News and Analysis 

The Race for Lucrative Robotic-enabled BPO Work is On: RPA Providers Muscle In on BPO Market  

Will RPA product companies successfully eat into the lucrative BPO market? Or will outsource providers provide an insurmountable barrier to entry,... Learn more »
November 21,2014 by Shailesh Indapurkar 

Shared Services in Manufacturing: 10 Strategies That Will Help You Win  

Manufacturing is still lagging service industries in applying what they've learned about process improvement to support functions. It's time... Learn more »
November 21,2014 by SSON Editor 

China: Shared Services Looks to Emotional Intelligence to Battle Change Management  

Celebrated psychologist Dr. Showline Chang recommends creating a visual of your end goal to get your team onboard. If it sounds too new age to work... Learn more »
November 20,2014 by Sally Fletcher 

Procurement Transformation Beyond Cost Savings  

While the procurement function has long been the champion of cost management and savings, the rising maturity of savings initiatives and increased... Learn more »
November 20,2014 by SSON Industry Reports 

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FEATURED ARTICLES

The SSON Daily News: November 24, 2014  

The CEO and finance chief of Infosys BPO have left the company after the parent discovered what it termed as failure to comply with its "code of conduct", the first such incident at India's second-largest software firm... Learn more »
November 24,2014 by SSON News and Analysis 

The Race for Lucrative Robotic-enabled BPO Work is On: RPA Providers Muscle In on BPO Market  

Will RPA product companies successfully eat into the lucrative BPO market? Or will outsource providers provide an insurmountable barrier to entry, forcing the former to partner with BPOs to get their solutions to market? Learn more »
November 21,2014 by Shailesh Indapurkar 

Shared Services in Manufacturing: 10 Strategies That Will Help You Win  

Manufacturing is still lagging service industries in applying what they've learned about process improvement to support functions. It's time to wake up to the real opportunities within your operation Learn more »
November 21,2014 by SSON Editor 

China: Shared Services Looks to Emotional Intelligence to Battle Change Management  

Celebrated psychologist Dr. Showline Chang recommends creating a visual of your end goal to get your team onboard. If it sounds too new age to work – think again. The world is changing and you better be ready Learn more »
November 20,2014 by Sally Fletcher 

Procurement Transformation Beyond Cost Savings  

While the procurement function has long been the champion of cost management and savings, the rising maturity of savings initiatives and increased focus on business agility means procurement's focus is now shifting to "favorable business outcomes" Learn more »
November 20,2014 by SSON Industry Reports 
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FEATURED VIDEOS AND PODCASTS

Contracting: the First Step in a Change Management Program  

Ed Hansen has seen some mistakes in his career. But the one he says may be the biggest lost opportunity is not leveraging the contracting process as the first step in a change management program Learn more »
June 25,2014

The Best Practices from BP  

Philip Whelan on opportunities for arbitrage outside of labor; BP’s global location strategy; leveraging outsource partners to access resources outside existing markets; the importance of customer proximity in BP’s services delivery strategy; and how shared services is supporting BP’s growth as global demand for products moves “East.” Learn more »
January 24,2014

Asia: Shared Services Will be Incorporating Front Office Operations in Future  

There is so much going on in Asia at the moment, that our "G6" debate on stage there outshone similar debates in North America and Europe. Why? Perhaps because Asia is experiencing a two-pronged growth in services as well as expanding operations Learn more »
October 29,2013

Recent Contributors

Deepak Puligadda Sally Fletcher Shailesh Indapurkar Pedro Moreira Ron Kaufman Matthew Bowman Steve Kayser Gary  Freel Dan Henderson Prakash Hariharan and Susmita Kanjilal Wayne Butterfield
Interested in becoming a contributor? To Find out more details, visit our writers guildlines »

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ABOUT SSON

 

The Shared Services & Outsourcing Network (SSON) is the largest and most established community of shared services and outsourcing professionals in the world. Established in 1999, SSON recognized the revolution in support services as it was happening, and realized that a forum was needed through which practitioners could connect with each other on a regional as well as a global basis.

Thus SSON was born. Our staff work from international offices in New York, London, Singapore, Sydney, Johannesburg, Berlin and Dubai to research current trends and developments in shared services, and reflect these to you, our members, to aid your decision-making. Today, we have over 83,000 members around the world, who engage with us on every level, and whom we support in their day-to-day jobs through a variety of online and on-site resources:

Our latest addition, coming this fall, is Shared Intelligence: a unique, practitioner led, online community to provide the one-to-one exchange within a private forum that our members have listed as a top priority. To pre-register your interest, please email Rochelle Hood.

 

SSON’s “Gateway” is a weekly newsletter that is sent to all registered SSON members, highlighting the most interesting and popular new content from ssonetwork.com. As a subscriber, you will not ever miss a relevant article or interview. Register now.

 

Note: If you are interested in finding out more about sponsorship and engaging with SSON's members, please email enquire@ssonetwork.com.


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Hello, I registered for today's webinar on the Epiphanies of Big Data, but unfortunately my company's network security prevented me from viewing the presentation.

How do i update my password on the site?

Hi, I've signed up for SSON memebrship and try to download the white paper on "The 5 principles for operating Lean HR | SSON" for last couple of days.


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