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Recent
Features
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Today
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LATEST CONTENT

Lufthansa Leads the Way with Global Support Services  

It's hard to succeed in the airline business these days. Lufthansa is betting on GBS to maintain its share of the skies Learn more »
September 01,2014 by Astrid Hartman 

Reconnecting as a Team  

Forcing us to slow down to enable us to go fast: the value of off-site team days Learn more »
September 01,2014 by Lee Coulter 

The SSON Daily News: September 1, 2014  

Columbia targets doubling of contact centre outsourcing in 7 years; outsourcing touted as solution to claims processing; and more ... Learn more »
September 01,2014 by SSON News and Analysis 

New Tools for Collaboration and Communication  

It's time to put all that rest & relaxation to good use and come up with new technologies to help you, well, be better at your job ... Learn more »
September 01,2014 by SSON Editor 

Finance Transformation: the Challenge of Global Compliance & Reporting  

Don't let your business transformation become derailed through the morass that is compliance and reporting Learn more »
September 01,2014 by SSON Editorial 

UPCOMING EVENTS

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UPCOMING WEBINARS

  • New Tools for Collaboration and Communication in Large Companies Register now »
  • Finance Transformation: the Challenge of Global Compliance & Reporting Register now »
  • [Complimentary Webinar] Overcoming Local Compliance Challenges Watch now »
  • Building Efficiency Through New Skill Sets: How to Succeed in the “New Era” of Shared Services Watch now »
  • Marel: the Secret to Saving 50% Time in Document Management Watch now »
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FEATURED ARTICLES

Lufthansa Leads the Way with Global Support Services  

It's hard to succeed in the airline business these days. Lufthansa is betting on GBS to maintain its share of the skies Learn more »
September 01,2014 by Astrid Hartman 

Reconnecting as a Team  

Forcing us to slow down to enable us to go fast: the value of off-site team days Learn more »
September 01,2014 by Lee Coulter 

The SSON Daily News: September 1, 2014  

Columbia targets doubling of contact centre outsourcing in 7 years; outsourcing touted as solution to claims processing; and more ... Learn more »
September 01,2014 by SSON News and Analysis 

New Tools for Collaboration and Communication  

It's time to put all that rest & relaxation to good use and come up with new technologies to help you, well, be better at your job ... Learn more »
September 01,2014 by SSON Editor 

Finance Transformation: the Challenge of Global Compliance & Reporting  

Don't let your business transformation become derailed through the morass that is compliance and reporting Learn more »
September 01,2014 by SSON Editorial 
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FEATURED VIDEOS AND PODCASTS

Contracting: the First Step in a Change Management Program  

Ed Hansen has seen some mistakes in his career. But the one he says may be the biggest lost opportunity is not leveraging the contracting process as the first step in a change management program Learn more »
June 25,2014

The Best Practices from BP  

Philip Whelan on opportunities for arbitrage outside of labor; BP’s global location strategy; leveraging outsource partners to access resources outside existing markets; the importance of customer proximity in BP’s services delivery strategy; and how shared services is supporting BP’s growth as global demand for products moves “East.” Learn more »
January 24,2014

Asia: Shared Services Will be Incorporating Front Office Operations in Future  

There is so much going on in Asia at the moment, that our "G6" debate on stage there outshone similar debates in North America and Europe. Why? Perhaps because Asia is experiencing a two-pronged growth in services as well as expanding operations Learn more »
October 29,2013

Recent Contributors

Stephen Forrest Astrid Hartman Angela M. Arntz Susheel Tanwar Paul de Quaasteniet Simon Pollock Sookie Lioncourt Jay Manahan Adam Witty Shared Services and Outsourcing Week 2014 – Takeaways Eldonna Lewis-Fernandez John Pratlett Greg Glynn Karen Durkin Rikke Krobak Edwin F. Zambrano
Interested in becoming a contributor? To Find out more details, visit our writers guildlines »
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ABOUT SSON

 

The Shared Services & Outsourcing Network (SSON) is the largest and most established community of shared services and outsourcing professionals in the world. Established in 1999, SSON recognized the revolution in support services as it was happening, and realized that a forum was needed through which practitioners could connect with each other on a regional as well as a global basis.

Thus SSON was born. Our staff work from international offices in New York, London, Singapore, Sydney, Johannesburg, Berlin and Dubai to research current trends and developments in shared services, and reflect these to you, our members, to aid your decision-making. Today, we have over 70,000 members around the world, who engage with us on every level, and whom we support in their day-to-day jobs through a variety of online and on-site resources:

Our latest addition, coming this fall, is Shared Intelligence: a unique, practitioner led, online community to provide the one-to-one exchange within a private forum that our members have listed as a top priority. To pre-register your interest, please email Rochelle Hood.

 

SSON’s “Gateway” is a weekly newsletter that is sent to all registered SSON members, highlighting the most interesting and popular new content from ssonetwork.com. As a subscriber, you will not ever miss a relevant article or interview. Register now.

 

Note: If you are interested in finding out more about sponsorship and engaging with SSON's members, please email enquire@ssonetwork.com.


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Hello, I registered for today's webinar on the Epiphanies of Big Data, but unfortunately my company's network security prevented...

Hello, I registered for today's webinar on the Epiphanies of Big Data, but unfortunately my company's network security prevented me from viewing the presentation.

How do i update my password on the site?

Hi, I've signed up for SSON memebrship and try to download the white paper on "The 5 principles for operating Lean HR | SSON" for last couple of days.


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