What's so Special about Value Creation at EMC?
Our judges were impressed by 4 initiatives that led to outstanding results – and EMC is sharing them with you in this summary of their winning application (pictured: Ella O’Keefe receiving the Award)
3 Tips from a Sourcing Superstar
Three examples of bottle-necks that slow down an end-to-end process – and how to eliminate the problem
Branding - Who Leads and Why Should You Care?
Getting the processes right is one thing – but promoting that you've got it right is quite another. Tips on branding your services delivery center
10 Steps to Magnetic Leadership
The most effective leaders know how to listen, deliver on promises, and successfully engage their employees. If it doesn't come naturally, here are 10 tips to stick on your screen
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8th Shared Services Exchange June 23-25 :: Barton Creek Resort and Spa, Austin, TX -
HRSSC Transformation und Performance Improvement June 25-26 :: nhow, Berlin, Germany -
SSONs C-Suite Series July 18-18 :: -
SSON’s Shared Services and Business Transformation Forum NZ 2013 July 23-25 :: Pullman Auckland, Auckland, New Zealand -
4th Annual Shared Services and BPO Philippines August 14-15 :: Manila, Phillipines -
HR Transformation & Service Delivery Summit China August 27-28 :: Venue to be confirmed, Shanghai, China -
SSON Week Asia 2013 September 2-5 :: Singapore Expo, Singapore -
7th Shared Services and Outsourcing Exchange September 18-20 :: Noordwijk, The Netherlands -
European HR Directors' Summit September 18-19 :: Kensington Close Hotel, London, United Kingdom -
Nordic Shared Services & Outsourcing Forum October 16-17 :: Stockholm, Sweden -
Finance Transformation 2013 November 4-6 :: Las Vegas, NV -
8. Jahresforum Shared Services & Outsourcing Woche 2013 November 18-21 :: Estrel Hotel, Berlin
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Proven Tips on Driving Value Creation Learn more » -
Shared Services & BPO in the Philippines Learn more » -
Sourcing Superstar Series: Disruptive Ideas Learn more » -
Shared Services & Outsourcing for Small and Medium-Sized Enterprises Learn more » -
"Do or Die" IT Strategy: Are You Making the Most of It? Learn more » -
How Do You Drive Workforce Optimization? Learn more » -
SMAC: Social Media, Analytics & Cloud 2013 (SSOW Asia Special) Learn more »
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Workforce Optimization: improve productivity, reduce costs, and meet service goals Register Now »
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Mobile Driven Innovation – How to Optimize and Enhance Your Business Processes at a Rapid Pace Register Now »
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How to Make Social Media Work for You? Register Now »
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In Quest of Simpler Financial Processes: Tips from British Gas Watch Now »
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How to Turn your Customers into Fans Watch Now »
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Head of Financial Shared Service Centers - LATAM Apply Now »
Proven Tips on Driving Value Creation
Contributor: SSON – Shared Services & Outsourcing NetworkPosted: 6/17/2013
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EMC recently was honored for the work done in its European operations when it won SSON's Excellence Award for delivering outstanding "Value Creation. Full Article » |
How Do You Drive Workforce Optimization?
Contributor: Mark WisePosted: 6/11/2013
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A trusted strategic HR partner to growing businesses, TriNet saved $300,000 in overtime in its first year using Impact 360 Workforce Optimization across its front-line customer service and back-office operations. Full Video » |
Shared Services Helps UN Align with New Public Sector Accounting Standards
Contributor: Barbara HodgePosted: 3/22/2013
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The UN's Development Programme handles $5 bln a year, so when new public sector accounting standards were introduced, the sheer number of countries and monies involved required a brand new approach. Full Podcast » |
Sourcing Superstar Series: Disruptive Ideas
Contributor: Madhukar TataPosted: 6/12/2013
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Today, it's all about mobility. New technology trends are not just defining how people like Madhukar support client transformations, but also support the end-to-end processes that skirt the bottlenecks associated with functional silos Full Column » |
SMAC: Social Media, Analytics & Cloud 2013 (SSOW Asia Special)
Posted: 6/5/2013 |
SMAC is coming to an office near you. Full Whitepaper » |
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You were referred to me by an individual working for The Hackett Group. I am an interested in obtaining performance metrics... |
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Through which mechanism your company tries to minimize cultural conflicts in projects that are outsourced? |
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