Become an associate member for FREE!

And receive access to articles and the job site, as well as discounts on presentations and our monthly e-newsletter.

Name:
Email:

Shared Services & Outsourcing Network: for shared services and outsourcing professionals.

SSON keeps you up to date with the latest industry news and helps you make intelligent shared service and outsourcing decisions by connecting you to industry experts and enabling you to collaborate with your peers.

We understand the challenges you face and we’re here to help. We’ve been developing the Shared Services & Outsourcing Network (SSON) since 1997. Our researchers bring together industry experts from all over the world and share their knowledge through conferences and seminars, this website, regular e-newsletters, and our monthly magazine: Shared Services News. It’s better to work together.

Tuesday, May 13, 2008
Neocase Software Sponsors 4th Annual HR Shared Services Summit in Atlanta in May
"We are very excited to be the featured sponsor of the HR Shared Services Summit in Atlanta," says Philippe Gaillard, CEO of Neocase Software.

Tuesday, May 13, 2008
Globalization is 'Inevitable, Accelerating and Positive' Say Leading Business Executives From Around the World
It assessed in detail the perceptions of global competition and the challenges of expanding ones' global footprint, according to over 200 leading executives and senior managers from the Americas, Western Europe and the Asia-Pacific.

Tuesday, May 13, 2008
Sibson Consulting and Morneau Sobeco Announce Strategic Alliance
We are very pleased to offer clients one entry point for both benefits administration and benefits and HR consulting."

Tuesday, May 13, 2008
Clarence T. Schmitz, Chairman & CEO of Outsource Partners International, Named a ''FAO Superstar''
These accolades extend to the enterprise market where OPI has also consistently garnered a Top 10 Enterprise FAO Provider ranking.

Monday, May 12, 2008
TPI Shares Industry Insight at SIG's Global Sourcing Summit
Throughout the course of the summit, TPI will deliver the following presentations:



The Governance Challenge in BPO

Phil Searle challenges Sameer Jalundhwala on what it takes to effectively transition to, manage and support an offshore, outsourced business process delivery model.

Q: So when is “Shared Services” not really “Shared Services”?

A: When it does not perform like Shared Services should...

Improving Communication Within Your Shared Service

ABN Amro's Jeff Zwier explains how maintaining plenty of face-to-face contact can be the key to running a successful SSO

Designing an Effective Customer Survey

SSON hears David Butler, executive director of the National Association of Call Centers (NACC), extol the virtues of independent third-party survey design

Expanding Geographic Scope and Setting Up a Truly Global Process Model

Case study: 3Com's best-practice strategies to globalize shared services

Upcoming Events
Effective Decision-Making in Financial Planning & Analysis
Enabling rapid analytical processing and successful planning through strategic Finance initiatives and Business Intelligence
May 12 - 14, 2008 * The Café Royal, London, UK
Training Course - Shared Services Centre
A step by step guideline to establish and evaluate the advantages of SSCs
May 13 - 14, 2008 * Venue to be confirmed, Bangkok, Thailand
Training Course - Shared Services Centre
A step by step guideline to establish and evaluate the advantages of SSCs
May 14 - 15, 2008 * Venue to be confirmed, Bangkok, Thailand
8th Annual Shared Services Week & Excellence Awards
Become an indispensable business partner through increased value, strategic alignment and enhanced customer value
May 19 - 22, 2008 * Meliá Sitges, Barcelona, Spain
4th Annual HR Shared Services Summit
Driving Efficiency and Innovation While Maximizing HR’s Value to the Business
May 19 - 22, 2008 * Venue to be confirmed, Atlanta, GA



Become a premium member today.

Receive Shared Services News every month, as well as access to our job site and our huge archive of articles, reports, and videos.


Online Learning

Video Interviews

pic_dupontDuPont - Shared Services Excellence Award Winner Interview
Marco Besseling - Finance Service Centre Manager,
DuPont Iberica SL
pic_bangermannFuture Trends in Shared Services and How to Become a World-Class Organization using Shared Services
Tom Bangemann - Director, European Shared Services
The Hackett Group


Latest audio presentation

Redefining and Aligning Process to Extract Further Value
Maarten Verburg
Finance Service Centre Manager, Dupont

Redefining and aligning processes to extract further value, reaching beyond transactional excellence (blue sky discussion)


Insight, advice, wit and charm from our regular bloggers 

Got a question?
Stuck for answers?
Submit a question!