Mad Hatter Tea Party Closes 2nd Day of SSOW in Prague
Some of the SSON team on site [from left: Kim Vigilia, Sean McVeigh, Sarah Clayton, Mark Green, and Barbara Hodge]. If you are here with us in Prague, you'll have your own version of this picture. If not – please join us in Dublin next year.
Don't miss out on the action in Prague
We'e at our annual European Shared Services & Outsourcing Week – this year in the beautiful city of Prague. But it's not all Kafka and Staropramen – find out what people are saying about technology trade secrets and outsourcing dynamics
Author: Barbara Hodge
Congratulations to the Australian SSON Award Winners 2013
Wipro was voted the most innovative shared services, Merck's SSO is creating the most value for its organisation, and Silver Chain is best at customer service. Find out who else stood out in Melbourne yesterday
How do you get the PERFECT employee?
As shared services have developed from transactional, cost focused processing to customer-oriented, analytics-based, value-adding, decision making, the profile of the “right” employee has changed dramatically. Find out how...
Author: Barbara Hodge
Contours of China: an Introduction to an expanding talent pool
Our inaugural conference is running in Wuhan this week. Some tips on how to integrate with colleagues from this part of the world and what to expect when operating in China
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8th Shared Services Exchange June 23-25 :: Barton Creek Resort and Spa, Austin, TX -
HRSSC Transformation und Performance Improvement June 25-26 :: nhow, Berlin, Germany -
SSONs C-Suite Series July 18-18 :: -
SSON’s Shared Services and Business Transformation Forum NZ 2013 July 23-25 :: Pullman Auckland, Auckland, New Zealand -
4th Annual Shared Services and BPO Philippines August 14-15 :: Manila, Phillipines -
HR Transformation & Service Delivery Summit China August 27-28 :: Venue to be confirmed, Shanghai, China -
SSON Week Asia 2013 September 2-5 :: Singapore Expo, Singapore -
7th Shared Services and Outsourcing Exchange September 18-20 :: Noordwijk, The Netherlands -
European HR Directors' Summit September 18-19 :: Kensington Close Hotel, London, United Kingdom -
Nordic Shared Services & Outsourcing Forum October 16-17 :: Stockholm, Sweden -
Finance Transformation 2013 November 4-6 :: Las Vegas, NV -
8. Jahresforum Shared Services & Outsourcing Woche 2013 November 18-21 :: Estrel Hotel, Berlin
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SSON Announces Winners of European Awards in Prague Learn more » -
Innovation, Ideas and Fun at Shared Services & Outsourcing Week Prague Learn more » -
SSON announces 2013 Australasian Shared Services & Outsourcing Excellence Winners in Melbourne Learn more » -
Tips on Shared Services Implementation (series, part 4) Learn more » -
How Can Branding Differentiate Services Delivery – and Encourage Business and Profits? Learn more » -
Sourcing Superstars: Tom Dobis, HP Enterprise Services Learn more » -
Contours of China: an Introduction to an expanding talent pool Learn more »
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Social Media Services: Advantages of Outsourcing Register Now »
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In Quest of Simpler Financial Processes: Tips from British Gas Register Now »
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How to Achieve High Scores in Customer Satisfaction Register Now »
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HR Shared Services Survey: Prioritizing Objectives & Deploying Technology Watch Now »
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5 Tips on How to Get More Out of Your Vendor Relationship Watch Now »
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Head of Financial Shared Service Centers - LATAM Apply Now »
Innovation, Ideas and Fun at Shared Services & Outsourcing Week Prague
Contributor: Barbara HodgePosted: 5/23/2013
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This year's European Shared Services and Outsourcing Week is coming to an end. Full Article » |
G6 North America 2013: Bob Cecil on Innovation
Contributor: G6 LeadersPosted: 5/2/2013
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Deborah Kops interviews KPMG's Bob Cecil at Shared Services & Outsourcing Week 2013 (North America). Full Video » |
Shared Services Helps UN Align with New Public Sector Accounting Standards
Contributor: Barbara HodgePosted: 3/22/2013
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The UN's Development Programme handles $5 bln a year, so when new public sector accounting standards were introduced, the sheer number of countries and monies involved required a brand new approach. Full Podcast » |
Tips on Shared Services Implementation (series, part 4)
Contributor: Steve MoorePosted: 5/20/2013
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In this 4th article in the How to Design a Successful Shared Services series, transformation veteran Steve Moore warns of 3 common pitfalls – and provides a stern admonition on scope creep. Full Column » |
Driving Global Process Transformation with an End-to-End Approach – The Challenges
Posted: 5/9/2013 |
Functional conflicts can impede an organization’s ability to realize business outcomes. Full Whitepaper » |
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