At the 12th Annual Shared Services & Outsourcing Week, APAC 2009; SSON spoke to Wim Hoongedeure, Program Director, Foster's Group on strategies to overcome the economic downturn in your SSC

Taken From Shared Services News - May 2009

Looking at how transformation can enhance the performance of a captive shared service center or a BPO provider.

Each month, SSON is putting a BPO provider under the spotlight, asking them to explain how they are bringing innovation to their clients—a frequent criticism from the buy-side

In the turbulent times we are facing today, we as a delivery organization for internal services focus on two value adding factors: flexibility and time to market

An investigation into the global impact, consequences and future of the offshore outsourcing trend

Looking at current and future drivers behind the move towards shared services in national and local government

For HR Transformation to be successful, an organization needs to be very comfortable with the current model in place. SSON explored the attitudes of senior HR professionals at the 13th Annual Shared Services Week in Orlando

As part of the P2P series SSON explores ways that Shared Service Centers can improve the first-time match while developng clever ways to deal with mis-matches

Shared Services Summit, September 2008, Las Vegas

SSON hosts a roundtable session on Global Payroll solutions, looking at both the captive and outsourced options

How changes made to cope with adversity can prove advantageous in other areas of the organization

As part of the P2P series SSON explores ways that Shared Service Centers can improve the first-time match while developng clever ways to deal with mis-matches

Understanding customer needs for operational governance

Rent-A-Center Leverages Kofax Intelligent Capture & Exchange to Automate Invoice Processing for 2,600 Stores Nationwide