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Recent
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Today
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LATEST CONTENT

The SSON Daily News: October 24, 2014  

IBM has announced this week that BP has selected IBM Global Business Services (GBS), to provide Application Development Services for global SAP... Learn more »
October 24,2014 by SSON News and Analysis 

Leadership Tips: How to Develop and Retain a Strong Middle Management to Drive Performance Excellence  

Shared Services success or failure will, to a large extent, depend on how well senior managers’ strategies are implemented at the operational level.... Learn more »
October 24,2014 by SSON Editorial 

Business Transformation in the Middle East  

What exactly is business transformation and what is its role in Middle Eastern business?... Learn more »
October 23,2014 by SSON Tools & Templates 

100% Volume Growth in Reconciliations Managed Through Technology Enabled COE  

New technology means that you can now manage end-to-end Reconciliations processes in a more holistic fashion. And that is good for business, as... Learn more »
October 23,2014 by SSON Editor 

UPCOMING EVENTS

UPCOMING WEBINARS

  • Creating a Centre of Excellence for Effective End-to-End Reconciliation – Tips from Wells Fargo Watch now »
  • The Importance of Secure File Sharing: How Bell Canada and CARE Canada Fuel Productivity through Better Content Access Watch now »
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FEATURED ARTICLES

The SSON Daily News: October 24, 2014  

IBM has announced this week that BP has selected IBM Global Business Services (GBS), to provide Application Development Services for global SAP project delivery. Learn more »
October 24,2014 by SSON News and Analysis 

Leadership Tips: How to Develop and Retain a Strong Middle Management to Drive Performance Excellence  

Shared Services success or failure will, to a large extent, depend on how well senior managers’ strategies are implemented at the operational level. Middle Managers can make this happen. Learn more »
October 24,2014 by SSON Editorial 

100% Volume Growth in Reconciliations Managed Through Technology Enabled COE  

New technology means that you can now manage end-to-end Reconciliations processes in a more holistic fashion. And that is good for business, as Wells Fargo explains Learn more »
October 23,2014 by SSON Editor 

INDIA: an Evaluation of the Shared Services & BPO Evolution  

Tackling domestic BPO and powering international services through Knowledge-based solutions is the basis of India's "new" value proposition Learn more »
October 20,2014 by SSON Industry Reports 
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FEATURED VIDEOS AND PODCASTS

Contracting: the First Step in a Change Management Program  

Ed Hansen has seen some mistakes in his career. But the one he says may be the biggest lost opportunity is not leveraging the contracting process as the first step in a change management program Learn more »
June 25,2014

The Best Practices from BP  

Philip Whelan on opportunities for arbitrage outside of labor; BP’s global location strategy; leveraging outsource partners to access resources outside existing markets; the importance of customer proximity in BP’s services delivery strategy; and how shared services is supporting BP’s growth as global demand for products moves “East.” Learn more »
January 24,2014

Asia: Shared Services Will be Incorporating Front Office Operations in Future  

There is so much going on in Asia at the moment, that our "G6" debate on stage there outshone similar debates in North America and Europe. Why? Perhaps because Asia is experiencing a two-pronged growth in services as well as expanding operations Learn more »
October 29,2013

Recent Contributors

Wayne Butterfield Claudia  Fortuna Sarah Burnett Stephen Forrest Astrid Hartman Angela M. Arntz Susheel Tanwar Paul de Quaasteniet
Interested in becoming a contributor? To Find out more details, visit our writers guildlines »

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ABOUT SSON

 

The Shared Services & Outsourcing Network (SSON) is the largest and most established community of shared services and outsourcing professionals in the world. Established in 1999, SSON recognized the revolution in support services as it was happening, and realized that a forum was needed through which practitioners could connect with each other on a regional as well as a global basis.

Thus SSON was born. Our staff work from international offices in New York, London, Singapore, Sydney, Johannesburg, Berlin and Dubai to research current trends and developments in shared services, and reflect these to you, our members, to aid your decision-making. Today, we have over 70,000 members around the world, who engage with us on every level, and whom we support in their day-to-day jobs through a variety of online and on-site resources:

Our latest addition, coming this fall, is Shared Intelligence: a unique, practitioner led, online community to provide the one-to-one exchange within a private forum that our members have listed as a top priority. To pre-register your interest, please email Rochelle Hood.

 

SSON’s “Gateway” is a weekly newsletter that is sent to all registered SSON members, highlighting the most interesting and popular new content from ssonetwork.com. As a subscriber, you will not ever miss a relevant article or interview. Register now.

 

Note: If you are interested in finding out more about sponsorship and engaging with SSON's members, please email enquire@ssonetwork.com.


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Hello, I registered for today's webinar on the Epiphanies of Big Data, but unfortunately my company's network security prevented me from viewing the presentation.

How do i update my password on the site?

Hi, I've signed up for SSON memebrship and try to download the white paper on "The 5 principles for operating Lean HR | SSON" for last couple of days.


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