What would you like to do on
SSON today?
Recent
Features
Latest
Events
Join
Today
Advertise
with Us

What would you like to do on SSON today?

Recent
Features
Latest
Events
Join
Today
Advertise
with Us

LATEST CONTENT

The SSON Daily News: March 3, 2015  

LiveIt Chief Executive Officer Alfredo I. Ayala said in an interview last week that Affinity Express Holdings Ltd. may seal a deal to acquire an... Learn more »
March 03,2015 by SSON News and Analysis 

This Week: It's All About Analytics!  

For Meghan Trainor fans, it's All About That Bass...for SSON fans, it's All About Analytics...read on... Learn more »
March 03,2015 by Barbara Hodge 

3 Trends Redefining Service Expectations: EXL's CEO Responds  

Today's Business Process as a Service technology offers the variable, “per use” cost that clients prefer, alongside more flexibility and... Learn more »
February 27,2015 by SSON Editor 

The SSON Daily News: February 26, 2015  

Golden Gate BPO Solutions, LLC expands with new Miami contact center location to service the call center outsourcing market.... Learn more »
February 26,2015 by SSON News and Analysis 

BPaaS and Centers of Excellence  

The ability to perform advanced business processes with no upfront capital investment enables ALL businesses to add to their scope of service and... Learn more »
February 26,2015 by Tom Zbaren 

UPCOMING EVENTS

UPCOMING WEBINARS

  • Coaching for Success: Using Accountability to Improve Team Results Watch now »
  • How Does a Reconciliations Solution Drive Harmonisation? [Case study: Arby's and Sysco] Watch now »
  • Creating a Centre of Excellence for Effective End-to-End Reconciliation – Tips from Wells Fargo Watch now »
  • Benchmarking: Yes You Can! Why Benchmarking is a Key Element of Performance Improvement and How To Do it Yourself Watch now »
Advertisement



FEATURED ARTICLES

The SSON Daily News: March 3, 2015  

LiveIt Chief Executive Officer Alfredo I. Ayala said in an interview last week that Affinity Express Holdings Ltd. may seal a deal to acquire an overseas-based company this year. LiveIt owns 99.6% of Affinity Express. Learn more »
March 03,2015 by SSON News and Analysis 

This Week: It's All About Analytics!  

For Meghan Trainor fans, it's All About That Bass...for SSON fans, it's All About Analytics...read on Learn more »
March 03,2015 by Barbara Hodge 

3 Trends Redefining Service Expectations: EXL's CEO Responds  

Today's Business Process as a Service technology offers the variable, “per use” cost that clients prefer, alongside more flexibility and control. The big bang, though, is "real-time analytics". Learn more »
February 27,2015 by SSON Editor 

The SSON Daily News: February 26, 2015  

Golden Gate BPO Solutions, LLC expands with new Miami contact center location to service the call center outsourcing market. Learn more »
February 26,2015 by SSON News and Analysis 

BPaaS and Centers of Excellence  

The ability to perform advanced business processes with no upfront capital investment enables ALL businesses to add to their scope of service and capabilities – and grow beyond their current boundaries. Learn more »
February 26,2015 by Tom Zbaren 
Advertisement


FEATURED VIDEOS AND PODCASTS

Contracting: the First Step in a Change Management Program  

Ed Hansen has seen some mistakes in his career. But the one he says may be the biggest lost opportunity is not leveraging the contracting process as the first step in a change management program Learn more »
June 25,2014

The Best Practices from BP  

Philip Whelan on opportunities for arbitrage outside of labor; BP’s global location strategy; leveraging outsource partners to access resources outside existing markets; the importance of customer proximity in BP’s services delivery strategy; and how shared services is supporting BP’s growth as global demand for products moves “East.” Learn more »
January 24,2014

Asia: Shared Services Will be Incorporating Front Office Operations in Future  

There is so much going on in Asia at the moment, that our "G6" debate on stage there outshone similar debates in North America and Europe. Why? Perhaps because Asia is experiencing a two-pronged growth in services as well as expanding operations Learn more »
October 29,2013

Recent Contributors

Richard Alvares Jon Pratlett Asia News – SSON Jenny Jones Mihir Shukla Stuart Sadick and Joshua Clarke, Heidrick & Struggles Derek  Wilkinson Tom Zbaren IBX Webinar Debra  Savate Deepak Puligadda Sally Fletcher Shailesh Indapurkar Pedro Moreira
Interested in becoming a contributor? To Find out more details, visit our writers guildlines »

LATEST VENDORS


ABOUT SSON

 

The Shared Services & Outsourcing Network (SSON) is the largest and most established community of shared services and outsourcing professionals in the world. Established in 1999, SSON recognized the revolution in support services as it was happening, and realized that a forum was needed through which practitioners could connect with each other on a regional as well as a global basis.

Thus SSON was born. Our staff work from international offices in New York, London, Singapore, Sydney, Johannesburg, Berlin and Dubai to research current trends and developments in shared services, and reflect these to you, our members, to aid your decision-making. Today, we have over 83,000 members around the world, who engage with us on every level, and whom we support in their day-to-day jobs through a variety of online and on-site resources:

Our latest addition, coming this fall, is Shared Intelligence: a unique, practitioner led, online community to provide the one-to-one exchange within a private forum that our members have listed as a top priority. To pre-register your interest, please email Rochelle Hood.

 

SSON’s “Gateway” is a weekly newsletter that is sent to all registered SSON members, highlighting the most interesting and popular new content from ssonetwork.com. As a subscriber, you will not ever miss a relevant article or interview. Register now.

 

Note: If you are interested in finding out more about sponsorship and engaging with SSON's members, please email enquire@ssonetwork.com.


Join Us Today

Get the latest SSON news and Updates

Connect with your peers
Already a member? Sign In to complete your profile or Become a Member today!

Hi, I've signed up for SSON memebrship and try to download the white paper on "The 5 principles for operating Lean HR | SSON"...

How do i update my password on the site?

Hello, I registered for today's webinar on the Epiphanies of Big Data, but unfortunately my company's network security prevented...

Hello, I registered for today's webinar on the Epiphanies of Big Data, but unfortunately my company's network security prevented me from viewing the presentation.

Shared services sup[porting growth agendas.

How do i update my password on the site?


Advertise With Us

Join the SSON Community
SSON, a division of IQPC
2015 All rights reserved. Use of this site constitutes acceptance of our User Agreement and Privacy Policy.