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Recent
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LATEST CONTENT

Is Your Location Working for You?  

What is the most popular LOCATION for Shared Services in 2015?... Learn more »
June 30,2015 by Barbara Hodge 

Central and Eastern Europe: Five Mega-trends Impacting Service Delivery  

What's disrupting service delivery? We asked SSON members this question and have summarized responses from the Central and East European area... Learn more »
June 24,2015 by SSON Industry Reports 

How to Achieve REAL Dollar Savings Through Shared Services  

How to make sure you understand "payback" for a shared services implementation... Learn more »
June 24,2015 by SSON Editor 

How to Determine the Optimal Shared Services Model for your Organization?  

Is GBS the optimal model for your organization? Not necessarily. Find out why...... Learn more »
June 23,2015

10 Reasons Mobile is a Win-Win for Travel & Expense Management  

Improve internal financial controls and compliance by adopting a mobile-enabled T&E solution... Learn more »
June 23,2015 by Concur 

UPCOMING EVENTS

UPCOMING WEBINARS

  • How To Deploy Robotic Process Automation At Scale: the New Partnership Between Robots and People Watch now »
  • Coaching for Success: Using Accountability to Improve Team Results Watch now »
  • How Does a Reconciliations Solution Drive Harmonisation? [Case study: Arby's and Sysco] Watch now »
  • Creating a Centre of Excellence for Effective End-to-End Reconciliation – Tips from Wells Fargo Watch now »
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FEATURED ARTICLES

Is Your Location Working for You?  

What is the most popular LOCATION for Shared Services in 2015? Learn more »
June 30,2015 by Barbara Hodge 

Central and Eastern Europe: Five Mega-trends Impacting Service Delivery  

What's disrupting service delivery? We asked SSON members this question and have summarized responses from the Central and East European area for you. Find out more here Learn more »
June 24,2015 by SSON Industry Reports 

How to Achieve REAL Dollar Savings Through Shared Services  

How to make sure you understand "payback" for a shared services implementation Learn more »
June 24,2015 by SSON Editor 

Data and its COMPLEXITY in ERP Deployments  

ERP deployments are complex, but embedding the right sets of data during transition and being clear about relevant applications and macros, will support your planned ROI. Tips on how to prevent data complexity throwing a spanner in the works... Learn more »
June 18,2015 by Amarpreet Bhamra 

5 Tips to Ensure BPO Truly Makes a Difference!  

You have to have a vision for outsourcing in order for it to succeed as part of your services delivery. Here are some tips to get started ... Learn more »
June 18,2015 by Mr. Michael Mills 
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FEATURED VIDEOS AND PODCASTS

How to Determine the Optimal Shared Services Model for your Organization?  

Is GBS the optimal model for your organization? Not necessarily. Find out why...... Learn more »
June 23,2015

Contracting: the First Step in a Change Management Program  

Ed Hansen has seen some mistakes in his career. But the one he says may be the biggest lost... Learn more »
June 25,2014

The Best Practices from BP  

Philip Whelan on opportunities for arbitrage outside of labor; BP’s global location strategy;... Learn more »
January 24,2014

Asia: Shared Services Will be Incorporating Front Office Operations in Future  

There is so much going on in Asia at the moment, that our "G6" debate on stage there... Learn more »
October 29,2013

Recent Contributors

Andrea Schaffell, Ricoh and John Gregory, Kellogg's Mr. Michael Mills Renée Robertson Srini Krishna Vijay Rao Eliot Burdett David Desharnais Bryce Tawney Professor Mary Lacity, University of Missouri-St. Louis and visiting Professor LSE, Professor Leslie Wilcox and Andrew Craig, The Outsourcing Unit, The London School of Economics and Political Science Matthew Gundersen Andy Hoy Teresa Rondomanska interview by Richard Pain Graham Russell – WPP Neil Serjeant Brian Ray
Interested in becoming a contributor? To Find out more details, visit our writers guildlines »

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ABOUT SSON

 

The Shared Services & Outsourcing Network (SSON) is the largest and most established community of shared services and outsourcing professionals in the world. Established in 1999, SSON recognized the revolution in support services as it was happening, and realized that a forum was needed through which practitioners could connect with each other on a regional as well as a global basis.

Thus SSON was born. Our staff work from international offices in New York, London, Singapore, Sydney, Johannesburg, Berlin and Dubai to research current trends and developments in shared services, and reflect these to you, our members, to aid your decision-making. Today, we have over 83,000 members around the world, who engage with us on every level, and whom we support in their day-to-day jobs through a variety of online and on-site resources:

Our latest addition, Shared Intelligence, is a unique, practitioner led, online community, to provide one-to-one exchange within a private forum that our members have listed as a top priority. Shared Intelligence is available on a 12-month license to all practitioner attendees to SSON Events. To find out more information, please email Rochelle Hood.

 

SSON’s “Gateway” is a weekly newsletter that is sent to all registered SSON members, highlighting the most interesting and popular new content from ssonetwork.com. As a subscriber, you will not ever miss a relevant article or interview. Register now.

 

Note: If you are interested in finding out more about sponsorship and engaging with SSON's members, please email enquire@ssonetwork.com.


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Hi, I've signed up for SSON memebrship and try to download the white paper on "The 5 principles for operating Lean HR | SSON"...

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Hello, I registered for today's webinar on the Epiphanies of Big Data, but unfortunately my company's network security prevented...

Hello, I registered for today's webinar on the Epiphanies of Big Data, but unfortunately my company's network security prevented me from viewing the presentation.

Hi, I've signed up for SSON memebrship and try to download the white paper on "The 5 principles for operating Lean HR | SSON" for last couple of days.

Was today's webinar (10/15/13) recorded?


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