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What would you like to do on SSON today?

Recent
Features
Latest
Events
Join
Today
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with Us

LATEST CONTENT

The SSON Daily News: October 2, 2014  

Business process outsourcing (BPO) spending in the global insurance sector will be worth about $3.5bn in 2015, after years of double-digit... Learn more »
October 02,2014 by SSON News and Analysis 

The SSON Daily News: September 30, 2014  

Tungsten Corporation PLC announced this morning that the German electrical engineering giant, Siemens, have selected them to provide e-invoicing... Learn more »
September 30,2014 by SSON News and Analysis 

Who is Developing the Technology behind New RPA-based Outsourcing Solutions?  

After a decade of robotic solution applications across industries, RPA is suddenly going mainstream. And it's being driven by BPO (but Shared... Learn more »
September 30,2014 by SSON Editorial 

Top 10 Challenges to Global Process Ownership  

If you see value in driving an end-to-end approach through service delivery, then you need to establish global process ownership. Be aware of some... Learn more »
September 30,2014 by SSON Editorial 

Adjusting to the Prevailing Culture: Why 10 is Better Than 1 for Emory University's SSO  

The culture of a university is unique in that it does not naturally fall in with the "one shared services" model. So flexibility, and... Learn more »
September 30,2014 by Kathleen Bienkowski 

UPCOMING EVENTS

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UPCOMING WEBINARS

  • Creating a Centre of Excellence for Effective End-to-End Reconciliation – Tips from Wells Fargo Register now »
  • The Importance of Secure File Sharing: How Bell Canada and CARE Canada Fuel Productivity through Better Content Access Watch now »
  • Increasing Value from your Finance Transformation through Compliance and Reporting Watch now »
  • [Complimentary Webinar] Overcoming Local Compliance Challenges Watch now »
  • Building Efficiency Through New Skill Sets: How to Succeed in the “New Era” of Shared Services Watch now »
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FEATURED ARTICLES

The SSON Daily News: October 2, 2014  

Business process outsourcing (BPO) spending in the global insurance sector will be worth about $3.5bn in 2015, after years of double-digit expenditure increases... Learn more »
October 02,2014 by SSON News and Analysis 

The SSON Daily News: September 30, 2014  

Tungsten Corporation PLC announced this morning that the German electrical engineering giant, Siemens, have selected them to provide e-invoicing services that will automate transactions to their global business and suppliers... Learn more »
September 30,2014 by SSON News and Analysis 

Who is Developing the Technology behind New RPA-based Outsourcing Solutions?  

After a decade of robotic solution applications across industries, RPA is suddenly going mainstream. And it's being driven by BPO (but Shared Services are waiting in the wings) Learn more »
September 30,2014 by SSON Editorial 

Top 10 Challenges to Global Process Ownership  

If you see value in driving an end-to-end approach through service delivery, then you need to establish global process ownership. Be aware of some of the pitfalls before you start, though Learn more »
September 30,2014 by SSON Editorial 

Adjusting to the Prevailing Culture: Why 10 is Better Than 1 for Emory University's SSO  

The culture of a university is unique in that it does not naturally fall in with the "one shared services" model. So flexibility, and listening to clients, is key during Emory's SSO implementation... Learn more »
September 30,2014 by Kathleen Bienkowski 
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FEATURED VIDEOS AND PODCASTS

Contracting: the First Step in a Change Management Program  

Ed Hansen has seen some mistakes in his career. But the one he says may be the biggest lost opportunity is not leveraging the contracting process as the first step in a change management program Learn more »
June 25,2014

The Best Practices from BP  

Philip Whelan on opportunities for arbitrage outside of labor; BP’s global location strategy; leveraging outsource partners to access resources outside existing markets; the importance of customer proximity in BP’s services delivery strategy; and how shared services is supporting BP’s growth as global demand for products moves “East.” Learn more »
January 24,2014

Asia: Shared Services Will be Incorporating Front Office Operations in Future  

There is so much going on in Asia at the moment, that our "G6" debate on stage there outshone similar debates in North America and Europe. Why? Perhaps because Asia is experiencing a two-pronged growth in services as well as expanding operations Learn more »
October 29,2013

Recent Contributors

Sarah Burnett Stephen Forrest Astrid Hartman Angela M. Arntz Susheel Tanwar Paul de Quaasteniet Simon Pollock Sookie Lioncourt
Interested in becoming a contributor? To Find out more details, visit our writers guildlines »
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ABOUT SSON

 

The Shared Services & Outsourcing Network (SSON) is the largest and most established community of shared services and outsourcing professionals in the world. Established in 1999, SSON recognized the revolution in support services as it was happening, and realized that a forum was needed through which practitioners could connect with each other on a regional as well as a global basis.

Thus SSON was born. Our staff work from international offices in New York, London, Singapore, Sydney, Johannesburg, Berlin and Dubai to research current trends and developments in shared services, and reflect these to you, our members, to aid your decision-making. Today, we have over 70,000 members around the world, who engage with us on every level, and whom we support in their day-to-day jobs through a variety of online and on-site resources:

Our latest addition, coming this fall, is Shared Intelligence: a unique, practitioner led, online community to provide the one-to-one exchange within a private forum that our members have listed as a top priority. To pre-register your interest, please email Rochelle Hood.

 

SSON’s “Gateway” is a weekly newsletter that is sent to all registered SSON members, highlighting the most interesting and popular new content from ssonetwork.com. As a subscriber, you will not ever miss a relevant article or interview. Register now.

 

Note: If you are interested in finding out more about sponsorship and engaging with SSON's members, please email enquire@ssonetwork.com.


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