Contracting and Negotiating: Vested in Winning Business Relationships (Part 1 of 2) | SSON

Contracting and Negotiating: Vested in Winning Business Relationships (Part 1 of 2)

Jeanette Nyden

This FREE webinar was recorded on:
Thursday, January 9, 2014,
10:30 AM - 11:30 AM EST

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Tags: SSO Pro | Global

Faced with rapid change, business operations have evolved. But, contracting and negotiation skills have not evolved at the same pace to meet business needs. Many professionals use outdated modes of contracting and negotiating designed for simpler transactions, not the complex, long-standing arrangements many companies have in place today.  

In this two part webinar Ed Hansen, partner at Baker McKenzie LLP and Jeanette Nyden, negotiation expert and author of three books including Getting to We: Negotiating Agreements for Highly Collaborative Relationships, will present a new paradigm for contracting and negotiation skills. Specifically, you will learn contracting and negotiation skills that are:

1)    Matched to a buy/sell continuum from simple transactions to complex, performance based agreements.
2)    Related to the achieving end customer satisfaction, whether the end customer is an internal partner or consumer.
3)    Designed to drive the behaviors necessary for peak performance.


By attending this session, you will also be eligible for 1 CPE Unit


Jeanette Nyden

Jeanette Nyden
Negotiation Expert

Jeanette Nyden empowers sales, purchasing, and contracting professionals to maximize key customer relationships by providing tactical, customized contract negotiation coaching from the planning phase through to execution. By working with Ms. Nyden clients have increased scope without increasing total spend, introduced much needed innovation and repaired a “combative” relationship prior to contract renewal.

Ms. Nyden is a recognized expert in the field having co-authored Getting to We: Negotiating Agreement’s for Highly Collaborative Relationships, writtenNegotiation Rules! A Practical Approach to Big Deal Negotiations and co-authored The Vested Outsourcing Manual: A Guide for Creating Successful Business and Outsourcing Relationships.

Ms. Nyden has worked with organizations such as PG&E, TD Bank, CIBC Bank, Brookfield Johnson Controls, CH2MHill, T-Mobile, Jones Lang LaSalle, Microsoft, and Federal Emergency Management Agency (FEMA). Ms. Nyden is an adjunct professor at Seattle University and has taught negotiation skills courses at the University of Tennessee’s Center for Executive Education.

Ms. Nyden earned her B.A. and Juris Doctorate from Southern Illinois University. Between 2002 and 2007, Ms. Nyden donated hundreds of hours mediating disputes for the Pierce County Center for Dispute Resolution, a non-profit organization.

Ms. Nyden can be reached at 206-723-3472 or


Edward Hansen

Edward Hansen
McCarter & English


Edward Hansen, a partner in McCarter & English, has more than two decades of experience representing clients in transformative information technology enabled projects, including business process and information technology outsourcing.  Mr. Hansen has been recognized as a leading outsourcing lawyer by Chambers Global, Chambers USA and Legal 500 USA, and was named one of the key "innovators and influencers" who will drive change in the business technology sector by Information Week.


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