performance
The Vital Importance of AI for Global Business Services (GBS)
September 20 by SSO NetworkHow "autonomous" is driving the next step in AI-based value-add for shared services
End-to-end Process Management & Optimization in Shared Services
July 19 by SSON Industry ReportsDriving "user delight" is significantly easier through end-to-end process management, as this report explains
How to Ace Financial Close Through Automation
June 23 by SSON Industry ReportsWhy is Record to Report still lagging behind other finance processes?
Successful SSC Performance: What's the Secret?
September 03 by Lee BrittainIt's still Process, Technology, Customers and People – but what does each group require?
Using Process Mining to Removing Operational Friction in Shared Services
June 03 by Wil van der AalstProcess Mining can be used to address common Shared Services problems
Fresh from Florida: Top SSO Week Trends & Takeaways to Steal From
March 21 by Barbara HodgeThe best of what is posted online this week – to help YOU do your job BETTER
[Drum roll] And the Winners are... SSON Impact Award Winners North America 2019
March 21 by SSONThe SSO industry met in formal attire to celebrate some of the best of the best
SSON's Annual Industry Survey 2019
November 27 by SSON EditorPlease join your peers to take the SSO industry's leading annual survey – you will receive a copy of the report
Best European Shared Services Teams! Are You on the List?
May 22 by Shared Services & Outsourcing NetworkAt the annual Shared Services and Outsourcing Week event, this year in Lisbon, Portugal, SSON's panel of esteemed judges once again went to work to choose the 'benchmark' of top performance from a lon...
Top Tips on choosing Intelligent Automation based on "fit for purpose"
November 28 by SSONTo evaluate a good RPA solution, the important thing is to understand the difference between robotic automation tools
For a thriving workplace, try a little happiness
June 20 by SSONNew research on human experience in the workplace reveals happiness as the key ingredient for engagement and productivityDoes your workplace foster happiness? Nearly 70 percent of employees globally a...
How SSON Analytics' Team Can Help YOU
May 05 by SSONSSON Analytics provides visual data insights on the shared services and outsourcing industry through various ways and scopes of exploration. This video will walk you through our current array of inter...