The Premier Forum for Shared Services & GBS Leadership

Shared Services & GBS Select Executive Leadership Summit

March 15 - 17, 2026

Orlando, FL

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Shared Services & Outsourcing Week Conference

Your Executive Offsite for Shared Services & GBS

Where High-Impact Shared Services & GBS Leaders Compare Their Next Moves

Step away from the day-to-day. Compare playbooks. Leave with a sharper strategy.

3 Days of Executive Insight, Innovation & Impact

The Premier Forum for Future-Focused Shared Services & GBS Leaders

Shared Services & GBS Select is an executive-only forum where the next era of business services is shaped in real time. Over 3 days in Orlando, 50+ senior leaders dive into how GenAI, intelligent automation, data and agile operating models are being deployed at scale to deliver measurable enterprise value, far beyond traditional cost and efficiency plays.

This is not a typical conference. It is a curated environment for decision-makers who are redefining GBS as a strategic growth engine, co-owning revenue, customer experience and enterprise transformation. Through peer-led discussions, working sessions and one-to-one meetings with leading solution providers, you will pressure-test your roadmap, refine your operating model and leave with execution-ready strategies for AI, talent, governance and front-office integration.

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who you'll hear from

Visionary Speakers

Peter Nag

Global Head BPO and GBS

Merck

Alex Borges

Vice President Global Shared Services

Forward Air Corporation

Ranil DeSilva

Chief Financial & Operating Officer

CARE

Carmine Fardella

Global Head of Revenue and Accounting Operations

Bloomberg LP

Shelley Grant

Associate Director of GBS Intelligent Automation

Boston Scientific

Alice LaViolette

Vice President of Global Business Services Strategy and Development

The Clorox Company

Amy Neely

SVP, Finance and Payroll Operations

Coca-Cola Bottlers' Sales & Services

Dorit Shami Mendelovich

Finance GBS Lead

TEVA Pharmaceutical LTD

Srikanth Srinivis

Automation Engineer

Caesars Entertainment

Daniela Tiuso Villamil

Hub Engagement & Transformation Lead - Bogota

Opella

Ranjan Wadhwa

Head of Global Services

First Citizens Bank

Maxim Ioffee

Director Global Intelligent Automation COE

WESCO Distribution

Skye Anderson

Chief of Staff, Director of Planning, Alignment and Communications for GBS

McDonald's

Viral Chhaya

Vice President, Global Business Services

Diebold Nixdorf

Monica Santilli

Assistant Vice President of Delivery Excellence

L'Oréal

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the full select experience

Signature Moments for YOU

Curated Content Built by Executives for Executives

Dive into transformation best practices, real KPIs and data-driven strategies from handpicked senior leaders so you can boost effectiveness, efficiency and customer experience.
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Exclusive Perks with a VIP Experience

Enjoy a complimentary hotel stay and a tailored on-site itinerary that maximizes your time, aligns to your priorities and keeps your T&E to a minimum. See if you qualify.

Next-Level Benchmarking in a Closed-Door Setting

Invest in high-return technologies, identified through curated 1:1 meetings, that drive out cost, enable data-driven decision-making and equip your frontline workers with accurate information at the point of work. Access the Event Guide.

Check Your CPE Box

Earn up to 12 CPE credits as you join General Sessions, Panels and Challenge Round Discussions, expanding your expertise while staying current on the latest shared services and GBS trends. Gain your credits by attending.

Eligibility Criteria for Attendance

How Do I Qualify?

Company annual revenue is $750 million or above
Sits in C-Suite or reports directly to C-Suite
Controls or directly influences where the budget is spent controls or directly influences corporate strategy at regional, divisional, or group level
Personal annual budget of $1 million or above.

Attendees must answer "yes" to two of the above to obtain an invitation, which means you will be able to network with a truly elite group of digital business leaders.

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insights from your peers

Hear from Past Attendees

This experience was critical in helping me understand automation solutions that exist to support my current challenges as well as reinforce that our challenges are not unique but shared across the industry. Very productive time spent.

Crossmark

Vice President, Global Business Services

The GBS select event was massively beneficial to me and provided me with invaluable networking opportunities and knowledge to bring back and apply to my growing GBS organization. I am immensely grateful for the wisdom my peers shared with me over the course of the event

GXO Logistics, Inc.

Director, Finance

What I learned was great but the connections I made with others was what was really valuable.

Aetna

Executive Director, Resource Management, FP&A

SSON continues to put on thought provoking events for GBS professionals. The content is always relevant to current challenges and the networking opportunities are wonderful. Meeting GBS professionals and hearing their challenges helps us learn from each other in ways that is more difficult to do without these types of events.

Roche

Director, GBS Transformation & Deployment

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