State of Shared Services in 2022

State of Shared Services in 2022

In preparation for SSOW this October in San Jose, Costa Rica, SSON Digital teamed up with SSON Research & Analytics to analyze the current state of shared service centers (SSCs) in the region. This report utilizes SSON data to provide a regional snapshot of top functions, industries, and cities in the Latin America region. Additionally, this report looks at two of the biggest challenges SSOs in the region face; talent retention and scaling automation.


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