Francisco Rico

Sr. Manager Mercado Libre

Digital transformation and finance leader with 15+ years of experience driving innovation, process efficiency, and risk mitigation. Currently Global Process Owner for Fintech and Senior Manager of Digital Transformation & AI at Mercado Libre, overseeing end-to-end delivery for new businesses and connections across all Mercado Pago geographies and enabling fully automated processes that accelerate growth and profitability. Expertise spans program/project management, cross-functional leadership across the Americas, Europe, and Asia, BI, and AI. Previous roles include Project Manager at Accenture supporting a major global oil and gas client, leading SAP S/4HANA implementation and Production and Revenue Accounting (PRA) and Finance workstreams, advising global commercial proposals, and delivering technical training in the U.S. Holds a Bachelor’s in Economics.

Monday, March 16, 2026: Agentic AI in Shared Services Bootcamp

12:35 PM Use-Case | Empowered Teams, Intelligent Automation thru Agentic AI: Inside Mercado Libre’s Finance Reinvention

Discover how Mercado Libre, Latin America’s most valuable company, is redefining operational agility through a finance transformation powered by agentic AI. Facing the complexity of supporting over 100,000 employees across 18 markets, the finance operations team built an intelligent automation platform and empowered business-led “ambassador” teams to design and deploy AI agents that deliver 100% end-to-end process automation across key finance functions. Through rapid in-house deployment of AI agents in procure-to-pay, order-to-cash and record-to-report, Mercado Libre has streamlined operations, reduced outsourcing costs, and generated $1.8 million in annual savings within three months.

Key Takeaways:

• How agile organizational structures accelerate AI-driven finance transformation.

• Ways to empower business-led teams to design and deploy automation without relying on IT.

• How a culture of continuous innovation drives sustained performance and adaptability.

• Practical strategies for scaling end-to-end automation across complex markets and functions.

• How Mercado Libre’s AI-first finance model enables hypergrowth—launching new businesses and capabilities every quarter.

Check out the incredible speaker line-up to see who will be joining Francisco.

Download The Latest Agenda

In Partnership With:

QUESTIONS?
Contact us: 1-800-882-8684
Email: enquiry@iqpc.com