Henry Bell

Partner ScottMadden

Henry Bell leads the system enablement and cyber security practice areas at ScottMadden. He has more than 15 years of experience in program and project management, organization design and transformation, change management, and corporate and shared services design and implementation. Since joining ScottMadden, Henry has worked across functions that include IT, cyber security, HR, and finance. He has partnered with clients across several industries, including energy, retail and consumer products, defense, and entertainment. Henry has been named one of Top 50 Cybersecurity Consultants and Leaders of 2023. Prior to joining ScottMadden, Henry served in the United States Army as a special operations team leader focused on operational assessments and infrastructure project development and implementation. He earned a B.S. from Vanderbilt University and an M.B.A. from Goizueta Business School at Emory University. He is a certified information systems security professional (CISSP).

Tuesday, March 25, 2025

11:00 AM WORKSHOP G: Shared Services 501: Taking Your Shared Services Operations to the Next Level

The biggest threat to shared services isn’t external forces—it’s settling for “good enough.” In an era of rapid change, staying ahead means embracing innovation, from leveraging AI and automation to transforming processes with customer-centric design and data-driven insights.  

 

This workshop will explore actionable strategies to elevate the value you offer your organization. Whether you’re optimizing existing operations, incorporating next-generation capabilities, or further leveraging the reach of your Global Business Services (GBS) footprint, we’ll provide a roadmap to take your offerings to the next level. Topics include:  

  • Quantifying the impact of AI and automation to drive efficiency and cost savings  
  • Designing customer-centric processes and user experiences to enhance satisfaction  
  • Improving data management and analytics to support informed decision-making  
  • Addressing skillset gaps and fostering agility to meet changing demands  
  • Optimizing sourcing models to align with evolving organizational goals 

Check out the incredible speaker line-up to see who will be joining Henry.

Download The Latest Agenda