The #1 Shared Services & Gbs event in the world

Shared Services & Outsourcing Week Conference

March 8 - 11, 2027

Orlando, FL

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Shared Services & Outsourcing Week Conference
From Shared Services Operator to Enterprise Value Orchestrator

What Does SSOW Look Like?

See what a week at the premier shared services & GBS event is like.

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4 Days of Insight, Innovation, & Impact

The Largest Gathering of SSO & GBS Leaders

The Shared Services & Outsourcing Week (SSOW) conference is where the market moves beyond just process excellence and focuses on how work is truly orchestrated, governed, and optimized.

As the largest and most pivotal stop on your journey to shared services success, you’ll join over 1,200 SSO and GBS leaders navigating the critical shift from functional efficiency to top-line value creation.

Start your year alongside the industry's ultimate orchestrators. SSOW attracts shared services and GBS leaders who understand that process, technology, data, and talent must be managed as a single, cohesive system. Over four days, you and your team will dive into highly customized content packed with practitioner-led insights.

Whether you are building an enterprise automation capability, managing workforce change fatigue, or redesigning your operating model for the future, SSOW is your catalyst. Why SSOW? Because this is where progress happens.

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WHO SPEAKS AT SSOW

Visionary Speakers Include

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Where Shared Services & GBS Unite to Drive Enterprise Value

All Paths Lead Here

1200+

Attendees

200+

Speakers

100+

Sessions

110+

Solution Providers


The FUll SSOW Experience

Signature Moments for YOU

SSOWomen’s Day

Celebrate and elevate female leaders and allies at SSOWomen’s Day, a powerful space to share stories, build connections, and champion inclusion across shared services.


Agentic AI in Shared Services Bootcamp

Dive into a hands-on, full-day crash course at the Agentic AI in Shared Services Bootcamp, where you’ll explore real-world Agentic AI use cases, implementation journeys, and practical strategies to take back to your organization.


Careers Day

Take your next step at Careers Day, a hands-on half-day where you'll build the skills, visibility, and relationships to advance in the organization you're already in.

SSON North American Impact Awards

The Impact Awards are the gold standard for recognizing excellence in shared services and GBS. Hosted at SSOW’s black-tie gala, this annual celebration brings the community together to spotlight achievements that inspire the industry.

speaker speaking

One Keynote to Rule Them All

Sean Astin Takes the Big Idea Stage

Critically acclaimed actor Sean Astin, best known for his iconic roles in The Lord of the Rings, Stranger Things, The Goonies, Rudy, and more, is taking his talents to the Big Idea Stage as the SSOW Keynote!

Catch Sean's Keynote on Thursday, March 11, at 10:30 AM.
 
And there's more! Sean will be sticking around after his session for photos with attendees!

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Exclusive access, tailored 1:1 meetings & more 

The VIP Program

Make more of your time at SSOW with Shared Services & GBS Select, an invitation-only VIP Program connecting senior leaders with solution providers who can help advance their business priorities. Complement SSOW’s insights and networking with curated 1:1 Meetings tailored to your goals, complimentary hotel accommodations, and access to a dedicated VIP lounge.

Designed for directors, VPs, and C-suite executives at companies with annual revenue of $750 million or more, the program welcomes shared services and GBS leaders with budget responsibility, purchasing influence, and active transformation initiatives.
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INSIGHTS FROM YOUR PEERS

What’s SSOW Like?


Partnering for Tomorrow

2027 Sponsors

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Register Now. Which customer are you?

Conference passes provide access to the Big Idea Stage, Receptions, Meals, the Innovation HUB, and so much more!

Select Your Package(s):

Unit Price

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Main Conference + Workshops Pass

Register by Friday, November 13, 2026

Mar. 9-11

  • Access to Main Conference
  • Choice of 2 Workshops
  • 1 Ticket to SSOW Glow Party
  • Breakfast & Lunch Daily
  • Networking Activities
  • Access to Innovation Hub
  • Exciting Keynotes
  • Access to Solutions Pavilions
  • Actionable Tracks
  • Interactive Discussion Groups
  • Access to Event App & Digital Takeaways
  • Access to Photo Gallery
Unit Price
$3,599.00 $2,199.00
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Agentic AI in Shared Services Bootcamp

Mar. 8 (Full Day)

  • Breakfast & Lunch
  • Practitioner-Led Case Studies
  • Process Selection Lab
  • Interactive Discussion Groups
  • Networking Activities
  • Human-in-the-Loop Happy Hour
Unit Price
$249.00
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SSOWomen's Day

Mar. 8 (Morning)

  • Career & Leadership Sessions
  • Executive Brand Building
  • Career Advancement Strategies
  • Senior Women Leadership Perspectives
  • Networking Luncheon
  • Women & Allies Networking Activities
Unit Price
$199.00
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Careers Day

Mar. 8 (Afternoon)

  • Career Development Sessions
  • Professional Relationship Building
  • Cross-Functional Career Skills
  • Interactive Discussion Groups
  • Professional Storytelling
  • Leadership & Career Insights
  • Networking Activities
Unit Price
$149.00
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Awards Gala

Mar. 9 (Evening)

  • Black-Tie Awards Ceremony
  • Industry Awards Presentations
  • Announcement and Celebration of 2027 Impact Award Winners
  • Gala Dinner & Networking
Unit Price
$279.00
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Main Conference Pass (Vendor)

Mar. 9-11

Unit Price
$4,599.00
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Awards Gala (Vendor)

Mar. 10 (Evening)

Unit Price
$499.00
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In Partnership With:

SSON

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