From Shared Services Operator to Enterprise Value Orchestrator
What Does SSOW Look Like?
See what a week at the premier shared services & GBS event is like.
4 Days of Insight, Innovation, & Impact
The Largest Gathering of SSO & GBS Leaders
The Shared Services & Outsourcing Week (SSOW) conference is where the market moves beyond just process excellence and focuses on how work is truly orchestrated, governed, and optimized.
As the largest and most pivotal stop on your journey to shared services success, you’ll join over 1,200 SSO and GBS leaders navigating the critical shift from functional efficiency to top-line value creation.
Start your year alongside the industry's ultimate orchestrators. SSOW attracts shared services and GBS leaders who understand that process, technology, data, and talent must be managed as a single, cohesive system. Over four days, you and your team will dive into highly customized content packed with practitioner-led insights.
Whether you are building an enterprise automation capability, managing workforce change fatigue, or redesigning your operating model for the future, SSOW is your catalyst. Why SSOW? Because this is where progress happens.
Where Shared Services & GBS Unite to Drive Enterprise Value
All Paths Lead Here
1200+
Attendees
200+
Speakers
100+
Sessions
110+
Solution Providers
The FUll SSOW Experience
Signature Moments for YOU
SSOWomen’s Day
Celebrate and elevate female leaders and allies at SSOWomen’s Day, a powerful space to share stories, build connections, and champion inclusion across shared services.
Agentic AI Bootcamp
Dive into a hands-on, full-day crash course at the Agentic AI in Shared Services Bootcamp, where you’ll explore real-world Agentic AI use cases, implementation journeys, and practical strategies to take back to your organization.
Careers Day
Take your next step at Careers Day, a hands-on half-day where you'll build the skills, visibility, and relationships to advance in the organization you're already in.
SSON North American Impact Awards
The Impact Awards are the gold standard for recognizing excellence in shared services and GBS. Hosted at SSOW’s black-tie gala, this annual celebration brings the community together to spotlight achievements that inspire the industry.
INSIGHTS FROM YOUR PEERS
What’s SSOW Like?
You all continue to raise the bar on these events! The connections, learning and exchange of ideas is always energizing and you do a fantastic job making it all happen!
Pacific Gas & Electric
VP, Coworker Experience
Very fun! Great vendors, people willing to share experiences openly.
Northrop Grumman
Director, FSS Accounting
Great insights, experiences and solutions from the TOP GBS minds, for the TOP GBS organizations.
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