The 2026 APAC Business Services Agenda: AI, Talent & The Next Phase of Value Creation

The 2026 APAC Business Services Agenda: AI, Talent & The Next Phase of Value Creation

Understand how APAC Shared Services and Global Business Services are scaling for the future.

This Visual Analytics Workbook from SSON Research & Analytics reveals how leading APAC SSO and GBS organisations are operating at scale across multiple countries and functions. Drawing on insights from large, complex enterprises, the workbook highlights the shift toward mature GBS models, expanded service scope, and the rapid adoption of automation, digitalisation and AI-enabled operating structures.

Download to benchmark your organisation, uncover where value is accelerating, and see how APAC leaders are redefining talent, technology and transformation strategies.