Are you looking to take your shared services centre's customer experience to the next level?

Our expert speaker, Sarah Vandersee, General Manager of Queensland Shared Services, shared her insights on driving advanced customer and stakeholder experience in your SSC at the 25th Shared Services and Outsourcing Week Australasia last year. Check out the complimentary presentation to learn:

• How to identify your key customers and stakeholders and understand their expectations
• Key pitfalls to avoid when pursuing an improved customer and stakeholder experience
• How to drive significant business impact through a focus on superior experience