Process improvement is key to the continuous transformation and improvement of any business, whether it be reducing operational inefficiencies through automation, eliminating friction points for customers or process redesign as part of six sigma, to name but a few. However, as shared services drives increasing value through data analytics and subsequent business insights, value creation goes even deeper than before. This award category is focused on strategies for value creation and improvement methodology that have been made by a shared services function and the benefits seen.
SSON's Shared Services & Outsourcing Impact Awards is a globally recognized, annual industry awards ceremony, which honors and celebrates SSC and service delivery teams who have exceeded industry standards in their SS&O initiatives.
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