This Visual Analytics Workbook (VAW) will cover significant trends in Australia and New Zealand's Shared Services & Outsourcing Industry. It will:

• Begin with a landscape of Shared Services 
• Introduce ‘agile’ as a project management methodology for Global Business Services (GBS)
• Feature insights from Shared Services professionals about how your business can maintain its competitive edge
• Dive into the scope of Centres of Excellence (COEs) and the challenges in building a COE
• Explore how to overcome Intelligent Automation barriers
• Share benchmarks on Finance, HR and Automation 

Take a look at the VAW and navigate your way through the report.