EMPOWERING SHARED SERVICES AS A STRATEGIC FORCE
12th– 14th May 2025
| Marvel Stadium, VIC
ebook: The Evolution of ANZ Shared Services: trends in operating model, outsourcing, service offerings, IA & talent management
This interactive
report showcases the different strategies, goals, and challenges faced by
Shared Services of various maturity levels in ANZ. Key takeaways include:
- Although the multifunctional operating
model is the most popular across all maturity levels, the functional
services differ along the maturity curve.
- Outsourcing is still significant for SSCs
that are just starting up, but less so for mature centres.
- Majority of SSCs are still starting out in
their IA journey and have a positive experience thus far.
- Less mature SSCs are focusing more on
leadership skills, while mature SSCs are looking into attracting and
retaining innovative talent.
Please note: That all fields marked with an asterisk (*) are required.
