Fran Olidar

Fran Olidar

Head of Shared Services, Virtus health
Fran Olidar

SSOW 2026 Day 1: Tuesday, 12 May 2026

10:30 AM The Silo Tax: Why Fragmented Operations Are Killing Your Shared Services ROI

Siloed systems and fragmented data are crippling shared services efficiency, creating duplicate processes and preventing real-time visibility. This session tackles the hard reality of breaking down organizational and technical barriers to build a truly unified, agile enterprise backbone that enables seamless collaboration and faster decision-making.


Key Takeaways:


• Root causes of persistent silos and why traditional integration attempts fail in shared services environments


• Proven governance models and change management tactics to overcome organizational resistance and turf wars


• Technology strategies for creating a connected data architecture without expensive rip-and-replace projects



SSOW 2026 Day 2: Wednesday, 13 May 2026

3:00 PM PANEL DISCUSSION | The Speed vs. Control Paradox: Can Shared Services Innovate Without Breaking Standardisation?


Shared services organisations are being pulled in opposite directions—business partners demand rapid customisation and experimentation while leadership expects cost efficiency through standardisation. This panel reveals how leading SSOs are creating dual-speed models that enable fast innovation tracks for strategic initiatives while maintaining disciplined, scalable operations for core transactional work.
Key Takeaways:
• How to segment your shared services portfolio into "fast lane" innovation and "steady lane" standardised operations
• Governance models that prevent multi-speed approaches from fragmenting your service delivery or creating silos
• Resource allocation strategies: staffing and funding innovation without compromising BAU efficiency

Check out the incredible speaker line-up to see who will be joining Fran.

Download The Latest Agenda

In Partnership With:

Shared Services

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