Lisa Seary

Business Process Excellence Director Lion

Conference Day Two: Wednesday, 17th June 2020

Wednesday, June 17th, 2020

1:50 PM Lion: The 2 Year Journey to Embedding a Centre of Expertise and Continuous Improvement Culture in Business Services

A huge part of transformative work is the ability to maintain the positive change you introduce. Continuous improvement is therefore a crucial capability to instill in business services. Here Lion share their work to embed this practice, including process excellence and approaches to change management which have proven successful.

- Leveraging Continuous Improvement achievements to gain a seat at the table with business partners
- Developing out as a centre of expertise for the business
  • Strategies for building process excellence capability
  • Driving efficiencies and end to end process optimisation to support business partners’ strategic objectives
- Developing champions of business improvement – change management and cultural golden nuggets

Stream chair -


Check out the incredible speaker line-up to see who will be joining Lisa.

Download The Latest Agenda