SSOW ANZ 2026: The Next Frontier for Shared Services
12th – 13th May 2026
| InterContinental Double Bay, Sydney
Neil Padley
Global Head of Shared Services Sims Metal
SSOW 2026 Day 2: Wednesday, 13 May 2026
12:30 PM How Sims Aligned Strategy, Change, Communications and Culture for Offshoring Success
Shared Services and Outsourcing: From Insight to Impact — The Convergence of Theory and Practice
This session bridges practice and theory to explore SS&O's evolution, current state, and the next frontier—where tomorrow's operating models and leadership capabilities will be defined.
Key Takeaways:
• How SS&O has matured from cost arbitrage through GBS standardization to AI-enabled delivery and strategic value creation
• Why the meeting of practitioner innovation and academic research elevates SS&O from tactical function to strategic discipline
• Emerging challenges, opportunities, and the evolved leadership capabilities required to shape SS&O's future impact
• Frameworks and approaches practitioners can apply immediately to position SS&O as enterprise architects, not just service providers
Dr Kym Davis, Director, Kym Davis Advisory
How Sims Aligned Strategy, Change, Communications and Culture for Offshoring Success
Organizations face mounting pressure to deliver both economies of scale and localized agility—a tension that traditional centralized models cannot resolve. This session explores innovative approaches to balance global efficiency with local relevance without sacrificing either.
Key Takeaways:
• Strategic Clarity: Defining the 'Why' Beyond Cost
• Location and Partner Selection: A Data-Driven Approach
• Seamless Integration: Investing in People and Processes
• Performance and Quality Assurance: Measuring What Matters
• Tangible Outcomes: Proving ROI and Scaling Effectively
Neil Padley, Global Head of Shared Services, Sims
Check out the incredible speaker line-up to see who will be joining Neil.
Download The Latest Agenda
