BUSINESS SERVICES REPOSITIONED:
VALUE, PURPOSE & GROWTH-LED TRANSFORMATION
14th – 16th May 2024
| Pullman Albert Park, VIC
Shakira Snowdon
Country Head: Philippines Pepper Money
Main Conference Day One - Wednesday 15th May 2024
Main Conference Day Two - Thursday 16th May 2024
2:20 PM Reinventing and Evolving the Service Delivery Model for Flexibility & Customer Centricity
- Moving up the value chain at a rapid pace through service delivery orchestration and re-modelling
- Moving service delivery from an FTE based to volume-based model: the key drivers, benefits, risks and challenges
- Driving the evolution of the service platform to drive standardisation and customisation at the same time
Check out the incredible speaker line-up to see who will be joining Shakira.
Download The Latest Agenda
