SSOW ANZ 2026: The Next Frontier for Shared Services
12th – 13th May 2026
| InterContinental Double Bay, Sydney
Vern Griffith
General Manager of Shared Services and Employee Experience AnglicareSSOW 2026 Day 2: Wednesday, 13 May 2026
3:00 PM HR in the Age of AI: Redesigning Work and Workforce
This session showcases how innovative organizations are achieving breakthrough optimization that delivers measurable value across multiple dimensions—proving AI can elevate both operational excellence and human impact.
Key Takeaways:
• The dual optimization opportunity: using AI to drive efficiency gains while dramatically improving employee satisfaction and outcomes
• Success stories: HRSS organizations achieving faster resolution times, lower costs, and higher employee NPS simultaneously through intelligent automation
• Strategic value creation: how AI-powered HR services generate predictive workforce insights that inform business decisions and talent strategy
Check out the incredible speaker line-up to see who will be joining Vern.
Download The Latest Agenda
