The largest and longest running shared services and outsourcing event is back! Now in its 24th year, SSOW delivers over 1,000 attendees with the leading industry trends and tools to step ahead of their competition and develop the leaders of tomorrow.

With attendees spanning across all industries and functions, Shared Services & Outsourcing Week covers a wide range of topics that provides business leaders with information on how to create world-class cultures, develop a solid business strategy in a rapidly changing digital landscape, and gain the tools to take a seat at the strategic table.

Introducing Our 2020 Keynote Speakers

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Sophie Chandauka

Sophie is Global COO of Morgan Stanley’s Shared Services and Banking Operations. Prior to that, she was EMEA CAO of Morgan Stanley's Legal and Compliance Division. This followed four years as Head of Group Treasury (Legal) at Virgin Money leading execution of corporate finance activity in excess of £13bn.

Hear Sophie Chandauka speak on The C-Suite View on Business Services as a Business Function on September 1st at Shared Services & Outsourcing Week.

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Peter Diamandis

Diamandis is the Founder & Executive Chairman of the XPRIZE Foundation, which leads the world in designing and operating large-scale incentive competitions. He is also the Executive Founder and Director of Singularity University; a global learning and innovation community using exponential technologies to tackle the world’s biggest challenges and build a better future for all.

Hear Peter Diamandis deliver his world changing keynote address "Abundance Is Our Future" on September 3rd at Shared Services & Outsourcing Week.

Meet Our Speaking Faculty

Sumit Mitra

Sumit Mitra

CEO Business Services

Tesco

Angela Mangiapane

Angela Mangiapane

President, Mars Global Services

Mars Inc.

Julie Harbert

Julie Harbert

CAO and Group Head, Corporate Business Services

Entergy

Dave Brajkovich

Dave Brajkovich

CTO

Polaris Transport

Jana Vondran

Jana Vondran

Senior Vice President, Global Business Services

Ingram Micro

Joanne Dimitriou

Joanne Dimitriou

Executive Director

United States Air Force Service Center

Gareth Morgan

Gareth Morgan

VP, Global Finance Transformation

Walgreens

Travis Hahler

Travis Hahler

Americas Change Management Lead

Google

Ben Elliott

Ben Elliott

Managing Director & US CFO

Randstad USA

Erin Champlin

Erin Champlin

VP, Global Services & Enterprise Transformation

Johnson & Johnson

Mattijs Backx

Mattijs Backx

SVP & Head of GBS

PepsiCo

Nikki Rodgers

Nikki Rodgers

Director of Finance, Global Services Tampa Center

Baker McKenzie

Important Event Updates Regarding COVID-19

After careful consideration, we are postponing the 24th Annual North American Shared Services and Outsourcing Week. The health, safety and well-being of our attendees, partners and employees is paramount, and this is the only action that is within our power in order to make sure you remain healthy and safe during these uncertain times.  Any questions, please refer to our FAQ page.

If you weren't able to register or make the previous date, we invite you to join us this August at our exclusive BOGO rate. Passes start as low as $1799.50 when you join before April 30th.

4 Reasons To Join Us For 4 Full Days!
Take advantage of these new event experiences with our 4-day pass

Site Tours

Your opportunity to see how world-class GBS and SSO organizations actually operate! This year, SSOW will host FOUR site tours to give you the opportunity to learn from the best. 

StartUp Zone

Welcome to the Startup Zone. We are calling for startups to join us at SSOW 2020 in our brand new StartUp Zone so that we transform and disrupt the industry together.

CFO Boardroom 

Sponsored by IBM
Elevate your future finance function: provide business-wide support through strategic & digital transformation.

#SSOWomen

For women, by women to network, share stories and build relationships. We will have a variety of networking events, lunches and content across the 3 day event!

SSON's Impact Awards

Walk the red carpet and live like a celebrity at our SSON Impact Awards Gala!  Reach out to us today to learn more about the awards and how your can apply (we are now opening up our applications to vendors!).

Get Noticed.

SSON operates under three distinct brands - SSON, SSON Analytics and SSO Week - the biggest and longest running SSO event series.

Each offers SSO professionals the information, tools and connections they need to succeed. Our partners work with us to amplify their content and position their brand through highly targeted lead generation and thought leadership Omni channel campaigns.

Our Notable Attendees Include

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