Infinera leverages RPA and AI to enhance efficiency in finance, supply chain, and payroll operations. By automating travel expense reporting and cash applications, they improve accuracy, reduce errors, and free employees for strategic tasks. Their transformation journey focuses on scalability, compliance, and stakeholder experience. The future lies in the seamless coexistence of humans and machines to drive business success.

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The Shared Services & GCC Week India 2024 concluded on a successful note. With over 50 thought leaders sharing their perspectives and insights across the 4-day event, leaving attendees with inspirational use cases and key takeaways to position their GCCs and GBS centres as technology innovation hubs and business transformation engines. Download report for full insights and benchmarking report from Shared Services and GCC leaders in India.

We've surveyed over 200 Shared Services and GBS leaders from the region to find out their vision and priorities for the future of their GBS. Download the report to find out if your GCC/GBS centre aligns with your industry peers.

We've conducted a benchmarking poll at our recent SSOW India 2024 conference, and have put together the results in this Benchmarking Report. Find out what our Shared Services & GCC leaders in India are saying about: Future digital priorities, Adoption of AI, Factors for a digital-first GBS.

We've surveyed over 200 Shared Services and GBS leaders from the region to find out their vision and priorities for the future of their GBS. Download the report to find out how your solutions can impact the future of GCCs and GBSs in Asia.

The Shared Services & GCC Week India 2024 concluded on a successful note. With over 50 thought leaders sharing their perspectives and insights across the 4-day event, leaving attendees with inspirational use cases and key takeaways to position their GCCs and GBS centres as technology innovation hubs and business transformation engines. Download report for full insights and benchmarking report from Shared Services and GCC leaders in India.

SSON has specially curated this Infographics to showcase the level of Automation across SSCs in Asia.

Download this content piece and find out where your SSC sit amongst your peers in Asia.



This Thomson Reuters x SSON report encapsulates the strategies of 20 leaders shaping the future of shared services. Mature shared service organisations in the Asian region are adapting their centres to deliver everyday excellence for their employees, stakeholders and customers. With increasing investments in technologies and people, shared service centres are converting their operations into intelligent business practices with the objective of providing greater value and relevance at the executive level. We spoke with 20 shared service centres (SSCs) in Asia to capture the current state of the industry and its priorities, challenges, and goals. In particular, we heard from leaders at the helm of SSCs in Asia on how they are moving up the value chain.

Download this report now to learn more.