Discover What Made SSOW India 2025 the Premier Gathering for GCC and Shared Services Leaders

Explore the momentum behind India’s third wave of Global Capability Centres (GCCs).

SSOW India 2025 brought together 180+ top leaders from across the country and region to explore how India is fast becoming the global nerve centre for business services, transformation, and innovation. This post-event report captures the scale, insights, and connections that defined the week—and why you should be part of it next year.

What You’ll Learn from the Report:

• Full Event Stats: 180 attendees, 60+ speakers, 800 1-to-1 meetings, and 4 action-packed days.
• Who Attended: Leaders from companies like Adani, Google, HSBC, Infosys, Novo Nordisk, Siemens, PepsiCo, Mastercard, and many more.
• Top Themes:
  • Leveraging GenAI for business transformation
  • Moving from cost savings to value creation
  • Building Centres of Excellence (CoEs)
  • Enhancing talent strategy and employee experience

Download the Full Post Show Report: See who attended, what was discussed, and how you can get involved in 2026.

Artificial Intelligence (AI) is no longer a futuristic concept; it's a powerful tool that can transform your business. We've created an informative infographic highlighting 5 Ways GBS Leaders Can Introduce AI into their Operations. If you are a solution provider, connect with us on available sponsorship opportunities at the next SSOW India!

In today's dynamic business environment, organisations are shifting from cost-saving measures to value creation. This transformation is driven by leveraging the entire technology ecosystem, investing in talent, optimising processes, and advancing analytics maturity. We've gathered responses from GCC and GBS leaders in India to create this visual analytic workbook to provide insights and data on their technological priorities for 2025 and beyond. These topics will be further explored during the Shared Services & GCC Week India event on 22-25 April in Bangalore, India.

Download to view full insights.

Find out who will be attending SS&GCC Week India 2025! Download the full attendee list to see the industry and job profile breakdown.

India’s ability to spearhead digital transformation mandates, its hub of next generation talent and the combination of innovation and scale place India at the heart of global sourcing strategies, which is why global organisations continue to build delivery hubs in the country. To be the destination of choice, India’s SSO, GCC and GBS leaders must seize the opportunity to redefine themselves as global innovation hubs and engines of digital transformation. The team at SSON brings together India’s leaders to share their vision on how they wish to do so, be it through technology, people or process.

Download the 2025 Shared Services series Sponsorship Prospectus to see the available opportunities for you to tap into India.

We've surveyed over 200 Shared Services and GBS leaders from the region to find out their vision and priorities for the future of their GBS. Download the report to find out how your solutions can impact the future of GCCs and GBSs in Asia.