As automation expands, the GBS workforce must pivot toward higher-value roles in analytics, governance, and orchestration design. SSON Research & Analytics data shows AI-specific skills remain in short supply, with 53% of leaders prioritizing digital and data cap abilities. This session outlines how to redesign roles, training, and career paths for the AI era.
Check out the incredible speaker line-up to see who will be joining Anirban.
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