Arvind Shankar

VP Business Process Transformation, GBS Reckitt

Main Conference Day One – Wednesday, 21 April 2027

9:15 AM Opening Keynote | Building the Next Generation GBS Operating Model

Exploring how GBS operating models are evolving across industries, the forces shaping this evolution and what the next generation of GBS could look like.

Exploring how GBS operating models are evolving as organisations move beyond traditional service delivery
Examining how industry dynamics, technology and changing business expectations are reshaping the GBS mandate
Balancing global standardisation with the agility and flexibility required across different businesses and markets
Identifying the capabilities and operating model choices GBS leaders should prioritise for the next stage of transformation

Check out the incredible speaker line-up to see who will be joining Arvind.

Download The Latest Agenda

Arvind Shankar

Main Conference Day One – Wednesday, 21 April 2027

9:15 AM Opening Keynote | Building the Next Generation GBS Operating Model

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