Deep Prakash Pant
Senior Director & Head of GCC Practice NTT DataMain Conference Day One – Wednesday, 21 April 2027
4:10 PM BPO Executive Panel | The Future of Business Services: Redefining the Role of Outsourcing Partners
- How BPO providers are evolving from transactional service delivery towards strategic transformation and capability partnerships
- Determining what capabilities organisations should build internally, retain within GBS or access through external partners
- How AI and automation are reshaping outsourcing models, commercial structures and workforce requirements
- What GBS leaders should expect from the next generation of strategic outsourcing partnerships
Check out the incredible speaker line-up to see who will be joining Deep Prakash.
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