Mike Oldham

Mike Oldham

Senior Director Strategy and Planning - GBS Operations McDonald's

Main Conference Day One – Wednesday, 22 April 2026

10:15 AM Global Leaders Panel: The New Age GBS – Do’s and Don’ts for Unlocking Value

As GBS expands into innovation functions, understanding where the industry truly stands has never been more crucial.  

  • Showcasing live case studies from leading GCCs that are quantifying real enterprise impact  

  • Moving from efficiency and cost metrics to business  growth and margin contribution 

  • Embedding analytics, storytelling, and business partnering to redefine how GBS proves its value to the enterprise 

Check out the incredible speaker line-up to see who will be joining Mike.

Download The Latest Agenda