Mrinal Duggal

Mrinal Duggal

Head of Sanofi Hyderabad Hub Sanofi

Mrinal Duggal is a distinguished leader in Global Business Services (GBS) and Global Capability Centers (GCC), with over two decades of experience in establishing, scaling, and managing high-performing operations. As the Head of the Sanofi Hyderabad Hub, Mrinal has played a pivotal role in setting up and expanding the GCC for Sanofi, growing the team to over 2500 associates and integrating a wide array of functions, including Medical, Digital, Business Operations & Strategy, Commercial, People Services, Manufacturing & Supply, and Procure-to-Pay.

Before her tenure at Sanofi, Mrinal amassed extensive experience with leading organizations such as GE Capital, JP Morgan, Novartis, and Jardine Lloyd Thompson. Her expertise spans large-scale transformation programs, impacting thousands of employees, and managing diverse teams across data analytics, project management, graphic design, and supply management.

Mrinal holds an MBA from the Institute of Management Technology (IMT), Ghaziabad, and is a Six Sigma Black Belt. Her academic background and practical experience establish her as a thought leader in the GBS and GCC domains. Mrinal is the proud recipient of GCC Workplace Awards 2025 Country Leader of the Year Award and Business Innovation Awards 2025 - Women’s Power Listing Award.

Main Conference Day One – Wednesday, 21 April 2027

10:15 AM Executive Panel | How Global Organisations Are Redesigning Their GBS Strategies

  • How organisations are determining what should sit within GBS, remain within the business or be delivered through external partners
  • Balancing global standardisation with regional and functional requirements across increasingly complex delivery networks 
  • Rethinking location, sourcing and capability strategies as cost, talent, resilience and access to expertise reshape global delivery decisions 
  • How GBS leaders are adapting governance and ownership models as the scope and strategic importance of business services expands 

Check out the incredible speaker line-up to see who will be joining Mrinal.

Download The Latest Agenda