Priyaranjan (Ranjan) Jha

Priyaranjan (Ranjan) Jha

SVP and Head, Global Business Services Iron Mountain
Priyaranjan (Ranjan) Jha

Ranjan is a business leader with 25 years of global experience in GBS, operations, digital transformation, analytics, client relationships & marketing. He has worked for PepsiCo, Genpact, Reliance, IBM & Tata group.

At PepsiCo since early 2019, currently he leads global operations of their Global Business Services, responsible for all delivery hubs in the network (China, Egypt, India, Mexico, Poland, Russia & Spain with 6000 associates). In his previous role, he set up the greenfield India centre of GBS and scaled it to over 2000 associates.

Earlier, he was with Genpact for over 14 years where his last role was SVP- Digital & RPA. He was also the Global Leader for their Automotive, Hospitality, Aerospace & Industrial Machinery verticals (c. 3500 FTE). During his time at Genpact, Ranjan spent several years in the US on a key account relationship role.

Ranjan is known for excellence in building, integrating, scaling up and mentoring large, multi-geography teams with change management during stress and restructuring. He is passionate about organisational culture, communications and process excellence.

Ranjan holds an MBA from Indian Institute of Management, Lucknow, and a mechanical engineering degree from National Institute of Technology, Silchar. He is also a certified Six Sigma professional. Ranjan is actively involved with NASSCOM, and advises a handful of startups in healthcare, education and not-for-profit sectors.

He is keen on medieval European and colonial history, biographies, classical music and giving back.

Main Conference Day One – Wednesday, 22 April 2026

10:10 AM Global Leaders Panel: The New Age GBS – Do’s and Don’ts for Unlocking Value

As GBS expands into innovation functions, understanding where the industry truly stands has never been more crucial.  

  • Showcasing live case studies from leading GCCs that are quantifying real enterprise impact  

  • Moving from efficiency and cost metrics to business  growth and margin contribution 

  • Embedding analytics, storytelling, and business partnering to redefine how GBS proves its value to the enterprise 

Main Conference Day Two – Thursday, 23 April 2026

12:10 PM Panel Discussion: Building the AI-Powered GCC of the Future to Power Enterprise Growth

  • Embedding AI into every layer of GCC operations to drive speed, accuracy, and decision-making 
  • Scaling from pilots to enterprise-wide adoption while addressing ROI and governance challenges 
  • Identifying and measuring metrics from AI efficiencies to price GCCs right – both as suppliers and as strategic partners to the enterprise 

Check out the incredible speaker line-up to see who will be joining Priyaranjan (Ranjan).

Download The Latest Agenda