Rajeev Mall

Rajeev Mall

Vice President- Costco Digital Services and Chief Executive Officer Costco Wholesale India Pvt. Ltd.
Rajeev Mall

An entrepreneurial mindset senior management executive with 33+ years of global cross Industry experience with demonstrated ability to drive quantifiable business outcomes with disruptive digital innovations.

Rajeev is passionate about driving revenue, profit, and business growth through technology-oriented business solutions with partners, captives and startups

At present, as a CEO for Costco Wholesale India pvt. ltd. he will be responsible for establishing Global Capability Center (GCC) and drive digital and process transformation for Costco worldwide. Costco is the 3rd largest retailer in the world with revenue of ~$254Bln, operating in 14 countries with 914 warehouses locations.

Previously

  • Vice President for Mondelēz International (~$36B) and was responsible for driving Global Shared Services strategy and digitization, across 150+countries, 9+ service lines.
  • Group CIO & CEO of a shared services subsidiary, at Coca-Cola Japan (~$14B)
  • Vice president at The Coca-Cola Company, and founder of a startup captive company in India to optimize the services cost for business by over 50% through a major structural reform in service delivery at The Coca-Cola Company (~$42B).
  • Also worked with Philips, DHL and SAP

He has finance and technology background in international and multi-cultural environments having done 50+Digital transformations, across 42 countries and 5 continents, at the cross sections of FMCG, Information Technology, Logistics and manufacturing Industries in merger and acquisitions and turning around underperforming operations.

Curious by nature and a promoter of diversity, he believes in developing people through self-developed behavioral psychology programs. As a constant commitment to learning he indulges in watching podcasts, listening to audio books, reading short articles, and drawing inspirations from global disruptive leaders.

Rajeev sits on advisory board for Shared Services Outsources Network, Startups and delivers lectures at management institutes/universities and coaches as a passion at universities.

Main Conference Day Two – Thursday, 23 April 2026

9:00 AM Panel Discussion | Future-Proofing India as the World’s GCC Powerhouse Amid Global Uncertainty

India’s GBS and GCC story is one of scale, sophistication, and sustained growth. According to SSON Research & Analytics’ 2025 Location Shuffle, India ranks #1 globally in cost effectiveness, workforce availability, digital skills, and agility, with 48% of organizations identifying it as their top current or planned location. Even as geopolitical and technology shifts reshape global delivery models, India’s ecosystem continues to strengthen. 

  • Building resilience through through Tier-2 and Tier-3 city expansion and diversified talent pipelines
  • Embedding innovation and analytics to drive agility and transformation 
  • Strengthening India’s role as the world’s most trusted hub for global business services  

Check out the incredible speaker line-up to see who will be joining Rajeev.

Download The Latest Agenda