Shuvajit Basu

Shuvajit Basu

Global Leader - Data Science Analytics & Reporting Tesco Business Services

SSON Masterclass Day: Agentic AI for GBS Transformation – Tuesday, 21 April 2026

11:20 AM Tackling the Unstructured Data Dilemma

Data quality, completeness, and access were flagged as the top adoption barrier by 45% of GBS leaders in SSON Research & Analytics’ Agentic AI in GBS Study. Much of this challenge stems from unstructured data in finance, HR, and customer service workflows, which slows automation and undermines accuracy. This session explores how Agentic AI agents can extract, normalize, and govern unstructured data to unlock scale and decision confidence.

Check out the incredible speaker line-up to see who will be joining Shuvajit.

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