Sumit Mitra

Sumit Mitra

Chief Executive Officer Tesco Business Solutions
Sumit Mitra

Main Conference Day One – Wednesday, 22 April 2026

10:10 AM Global Leaders Panel: The New Age GBS – Do’s and Don’ts for Unlocking Value

As GBS models expand beyond finance, HR, and IT into supply chain, commercial, and innovation functions, understanding where the industry truly stands has never been more crucial.

• Showcasing live case studies of how leading GCCs are quantifying incremental value delivered to the enterprise

• Moving from efficiency and cost-savings metrics to business impact, growth enablement, and margin contribution

• Embedding analytics, storytelling, and business partnering to demonstrate the true value of GBS and GCC to enterprise leadership

11:40 AM Opening Keynote: Leading India’s Next-Generation Services Centre – Building Future-Ready Leadership Capabilities

• Redefining leadership in the AI era for enterprise growth

• Embedding data fluency, innovation thinking, and resilience into leadership pipelines
• Aligning leadership capabilities with transformation priorities across finance, HR, supply chain, and customer experience

Check out the incredible speaker line-up to see who will be joining Sumit.

Download The Latest Agenda