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Swethnisha Panicker
CIO - Enabling Functions Merck GroupAs the Chief Information Officer for Enabling Functions at Merck Group, a prominent DAX40 company, Swethnisha Panicker oversees digital investments for corporate functions, including Finance, Procurement, Human Resources, Legal, Sustainability, Quality, and other group functions. Swethnisha also serves as the leadership sponsor for Merck Group's Technology Capability Centre in Bangalore, which hosts one-third of the company’s IT workforce. Key items on Swethnisha’s agenda include digital transformations around financial reporting, sustainability, people growth and impact, and mergers and acquisitions. Advancing Data & AI literacy and establishing a data culture for corporate functions at Merck Group is a significant priority for her.
Main Conference Day Two – Thursday, 23 April 2026
10:15 AM Building a Digital Engine for the Future of GBS
Let's talk about the strategic vision of GBS as a digital engine, one that integrates process, data, and technology to deliver value at scale. To bring this vision to life, the role of the Global Process Owner becomes pivotal. This session explores how the GBS at Merck is integrating process, data and technology, with empowered GPOs at the forefront of driving end-to-end accountability, standardisation, and continuous improvement. Let's talk about the strategic vision of GBS as a digital engine, one that integrates process, data, and technology to deliver value at scale. To bring this vision to life, the role of the Global Process Owner becomes pivotal. This session explores how the GBS at Merck is integrating process, data and technology, with empowered GPOs at the forefront of driving end-to-end accountability, standardisation, and continuous improvement.
Check out the incredible speaker line-up to see who will be joining Swethnisha.
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