We interviewed 3 of Malaysia’s Shared Services leaders to hear from them how the country’s shared services landscape is changing and where their priorities are now focused on for the year 2023.

This article was produced with insights provided by senior-level Shared Services leaders including:

• Dr. Patricia Francis, Head, Sanofi Business Services (SBS) Kuala Lumpur Center (China Asia JPAC Greater Gulf)
• Hou Boon Su, Head of P2P Kuala Lumpur Captive & JPAC, Sanofi
• Arno Kamm, General Manager, Roche Services (APAC) Sdn Bhd.