Every year, SSON’s global survey highlights enormous progression in Shared Services’ evolution. The past couple of years have shown a clear move away from transactional, human-based work towards data-driven, knowledge-based activity – enabled by automation. 

Here we exclusively share with you the state of the shared services market report 2019 for Malaysia. There is a tremendous appetite for growth: Half of the Malaysian respondents to this year’s SSON survey have been in existence for less than three years. The trend toward Shared Services is still strong – momentum is still growing.

Download the SSON Malaysia 2019 report to discover the key trends and opportunities for the year ahead, emphasizing the new direction, strategies and value-add SSOs are carving out for themselves