View 10th Philippines Shared Services and BPO Week Agenda
With a bigger agenda, more speakers and more networking sessions, this year's event is our most anticipated Shared Services & BPO Week Philippines yet. NEW AND NOTEWORTHY IN 2019!
Is GBS the winning approach?
The answer is yes. Global Business Services (GBS) are highly represented across the Philippines services support landscape. In fact, more than half of the Philippines-based SSOs (way above the global average) responding to a recent SSON survey confirmed their adoption of GBS.In this report ...
The Shared Services Market Report 2019 for The Philippines
Each year SSON conducts a global survey to pin point the key trends and challenges for the industry in the year ahead. Based on this annual survey we produce the leading market report both globally as well as country specific. We are delighted to share with you the 2019 State of the Shared Servic ...
The Philippines' Shared Services 2019 Visual Analytic Workbook
SSON Analytics surveyed Shared Services professionals in the Philippines. The results of this survey were blended with proprietary data to provide insights on current trends. This interactive report gives a snapshot of the Philippines' SSC landscape, offer tips on how to successfully adopt a GBS ...
View Post Show Report - Philippines Shared Services & BPO Week
Since its successful launch in 2010, the 2018 Shared Services & BPO Week Philippines has become the most applauded event for the country’s SS&O community, with its unrivaled capacity in knowledge sharing, performance benchmarking and networking. Download the post-show report to read more.
Event 2018 - Interview with Erin Adler, Global Business Solutions
Erin Adler, GBS Finance Site Lead for Manila, General Motors of Global Business Solutions discusses the role of BPO in General Motors, what is expected of a shared services centre, and comments on the competition of talent in the Philippines.
Event 2018 - Interview With Debashish Mukherjee, Procter & Gamble
Debashish Mukherjee, Director of Manila Services Center, Procter & Gamble shares his views on benefits and challenges of shared services, the talent processes in P&G and his thoughts on shared services in APAC.
Event 2018 - Interview with Karen Batungbacal, Optum Global Services | UnitedHealth Group
Karen Batungbacal, Chairperson of GICC and Senior Vice President, Optum Global Services of United Healthgroup shares her views on the benefits of technology in shared services, and comments on the more complex skillsets she looks for when discovering talent.
Event 2018 - Interview with Dr Omer Softic, Johnson & Johnson
Dr. Omer Softic, Senior Director, Asia Pacific Service Delivery Lead Finance of Johnson & Johnson shares his views on the opportunities and challenges the shared services industry is facing, , and comments on the market in the region.
Event 2018 - Interview with Teejay Gonzales, Coca-Cola
Teejay Gonzales, HR Transformation Director from Coca Cola shares the benefits of an HR shared services centre in Coca Cola, their plans for the future, and as the challenges the Philippines shared services market may face going forward.
Event 2018 - Interview with Johan Fourie, Bayer Business Services
Johan Fourie, Managing Director of Bayer Business Services shares with us the benefits and challenges in the Shared Services industry today, the technology Bayer has invested in, and comments on the Philippines Shared Services market.
Philippines Shared Services & BPO Week - Current Attendee Snapshot
Take a look at our Current Attendee List to see the likes of who you will get to meet and network with at the upcoming summit. Attending companies include: Coca-Cola, Johnson & Johnson, JP Morgan Chase & Co., Microsoft, Philip Morris International, Shell, UPS and more!
The Road to High Value Business Partnerships: Our continuing Baker McKenzie GSM journey
Presented by: Marian Coquia-Regidor, Knowledge Director, Global IP, Baker & Mckenzie Manila Global Services, Inc.
3M Global Service Center: Philippines Overview
Presented by: Reggie C. Pulumbarit, General Manager, 3M Global Service Center, Philippines
The P&G Continuous Improvement Journey: Success & Lessons Learned
Presented by: Natalie Lim-Ang, Global FSS Quality Management Leader, Procter & Gamble
Rating-Free Performance Development for a More Responsive and Engaged Workforce in B&M GSM
Presented by: Gerry Panganiban, Manager, Process & Quality, Baker McKenzie Manila Global Services, Inc.
Additional Content Download
The Philippines SSO Market Report 2018
This report provides a deep-dive into how these trends are playing out in the Philippines. We hope it will guide you to improved decisions as you move your operations forward.
Spotlight on Philippines 2018: Skill Deficits, Global Business Services (GBS) Objectives, and Tips to Drive Performance Improvement
SSON Analytics surveyed Shared Services professionals in the Philippines. The results of this survey were blended with proprietary data to provide insights on current trends.
Eliminating Hurdles To Scaling RPA
In this article, Steve Harris, Managing Director, ANZ Global Services and Operations Philippines, spoke about how shared services practitioners can scale up robotic capability across the enterprise.
A New Shared Services Model for the Philippines
In light of new technology innovations that are replacing human labor with software, or robotic labor, the market is experiencing the early rumblings of what promises to be an earthquake to shake traditional operating models. Are you ready for the digital workforce?