With a bigger agenda, more speakers and more networking sessions, this year's event is our most anticipated Shared Services & BPO Week Philippines yet. NEW AND NOTEWORTHY IN 2019!
The professional services delivery talk in the Philippines is all about a BPO rebound this year. BPO development has been strong with the news of potentially tens of thousands of jobs being created and bandied about. Coupled with the current tax reform program being implemented alongside other d ...
This is your opportunity to network with these shared services practitioners and industry leaders.
The answer is yes. Global Business Services (GBS) are highly represented across the Philippines services support landscape. In fact, more than half of the Philippines-based SSOs (way above the global average) responding to a recent SSON survey confirmed their adoption of GBS.In this report ...
Each year SSON conducts a global survey to pin point the key trends and challenges for the industry in the year ahead. Based on this annual survey we produce the leading market report both globally as well as country specific. We are delighted to share with you the 2019 State of the Shared Servic ...
SSON Analytics surveyed Shared Services professionals in the Philippines. The results of this survey were blended with proprietary data to provide insights on current trends. This interactive report gives a snapshot of the Philippines' SSC landscape, offer tips on how to successfully adopt a GBS ...
Presented by: Marian Coquia-Regidor, Knowledge Director, Global IP, Baker & Mckenzie Manila Global Services, Inc.
Presented by: Reggie C. Pulumbarit, General Manager, 3M Global Service Center, Philippines
Presented by: Natalie Lim-Ang, Global FSS Quality Management Leader, Procter & Gamble
Presented by: Gerry Panganiban, Manager, Process & Quality, Baker McKenzie Manila Global Services, Inc.
Take a look at our Current Attendee List to see the likes of who you will get to meet and network with at the upcoming summit. Attending companies include: Coca-Cola, Johnson & Johnson, JP Morgan Chase & Co., Microsoft, Philip Morris International, Shell, UPS and more!
This report provides a deep-dive into how these trends are playing out in the Philippines. We hope it will guide you to improved decisions as you move your operations forward.
SSON Analytics surveyed Shared Services professionals in the Philippines. The results of this survey were blended with proprietary data to provide insights on current trends.
In this article, Steve Harris, Managing Director, ANZ Global Services and Operations Philippines, spoke about how shared services practitioners can scale up robotic capability across the enterprise.
In light of new technology innovations that are replacing human labor with software, or robotic labor, the market is experiencing the early rumblings of what promises to be an earthquake to shake traditional operating models. Are you ready for the digital workforce?
Since its successful launch in 2010, the 2018 Shared Services & BPO Week Philippines has become the most applauded event for the country’s SS&O community, with its unrivaled capacity in knowledge sharing, performance benchmarking and networking. Download the post-show report to read more.
Erin Adler, GBS Finance Site Lead for Manila, General Motors of Global Business Solutions discusses the role of BPO in General Motors, what is expected of a shared services centre, and comments on the competition of talent in the Philippines.
Debashish Mukherjee, Director of Manila Services Center, Procter & Gamble shares his views on benefits and challenges of shared services, the talent processes in P&G and his thoughts on shared services in APAC.
Karen Batungbacal, Chairperson of GICC and Senior Vice President, Optum Global Services of United Healthgroup shares her views on the benefits of technology in shared services, and comments on the more complex skillsets she looks for when discovering talent.
Dr. Omer Softic, Senior Director, Asia Pacific Service Delivery Lead Finance of Johnson & Johnson shares his views on the opportunities and challenges the shared services industry is facing, , and comments on the market in the region.
Teejay Gonzales, HR Transformation Director from Coca Cola shares the benefits of an HR shared services centre in Coca Cola, their plans for the future, and as the challenges the Philippines shared services market may face going forward.
Johan Fourie, Managing Director of Bayer Business Services shares with us the benefits and challenges in the Shared Services industry today, the technology Bayer has invested in, and comments on the Philippines Shared Services market.